Admissions Counselor

CHANDIGARH UNIVERSITY; Sahibzada Ajit Singh Nagar; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading educational institution in India is seeking dynamic Admission Counsellors (Telecalling) with experience in EdTech or education sales. The role involves engaging with prospective students and parents, guiding them through the admission process, and achieving enrollment targets. Successful candidates will have strong communication skills, experience in lead conversion, and a passion for education. Competitive salary with performance-based incentives and career growth opportunities are offered.

Benefits

Competitive salary with performance-based incentives

Career growth opportunities

Professional training and development programs

Positive and collaborative work environment

Qualifications

• 1–4 years of experience in EdTech sales, admission counselling, or telecalling.
• Strong knowledge of higher education programs and admission cycles.
• Experience in lead conversion and target-based counseling.

Responsibilities

• Make outbound and inbound calls to prospective students and parents.
• Counsel students on university programs and admission processes.
• Achieve daily, weekly, and monthly admission targets.

Skills

Excellent communication skills

Strong convincing and negotiation abilities

Result-driven mindset

Proficiency in CRM tools and MS Office

Good listening skills

Education

Graduate in any discipline

Tools

CRM tools

MS Office

Job description

Job Summary

Chandigarh University is seeking dynamic and result-oriented Admission Counsellors (Telecalling) with prior EdTech or education sales experience. The role involves engaging with prospective students and parents via calls, understanding their educational needs, and guiding them through the university’s admission process to achieve enrollment targets.

Key Responsibilities

• Make outbound and inbound calls to prospective students and parents generated through digital marketing leads
• Counsel students on Chandigarh University programs, eligibility criteria, fee structure, scholarships, and admission process
• Understand student career aspirations and recommend suitable courses
• Follow up on leads, maintain regular communication, and convert inquiries into confirmed admissions
• Achieve daily, weekly, and monthly admission targets
• Maintain accurate records of interactions in CRM systems
• Coordinate with academic and operations teams for smooth admission processing
• Handle student objections and provide timely resolutions
• Stay updated on university offerings, competitors, and EdTech trends

Eligibility & Qualifications

• Graduate in any discipline.
• 1–4 years of experience in EdTech sales, admission counselling, or telecalling
• Strong knowledge of higher education programs and admission cycles
• Experience in lead conversion and target-based counseling

Skills Required

• Excellent communication skills.
• Strong convincing and negotiation abilities.
• Result-driven mindset with the ability to work under pressure
• Proficiency in CRM tools and MS Office
• Good listening skills and student-centric approach

Preferred Candidate Profile

• Prior experience with EdTech companies or universities
• Exposure to tele-sales, inside sales, or academic counselling
• Passion for education and student career guidance

Compensation & Benefits

• Competitive salary with attractive performance-based incentives
• Career growth opportunities within Chandigarh University
• Professional training and development programs
• Positive and collaborative work environment