Admissions Counselor

RAYACADEMY IAS; Khordha; On-site; INR 3,00,000 - 5,00,000; Full time

Job summary

An educational institution is seeking an Admissions Counselor for its Bhubaneswar location. The role involves counseling potential students and their parents, handling enquiries through various channels, and guiding them through the admission process. The ideal candidate should possess strong communication skills, customer service experience, and a Bachelor's degree in a related field. This is a full-time, on-site role dedicated to supporting student enrollment.

Qualifications

• Strong interpersonal communication and communication skills.
• Experience in customer service and sales.
• Ability to multitask and manage time effectively.

Responsibilities

• Counselling parents and students in person or over call.
• Handling enquiries and leads from various sources.
• Guiding prospective students through the entire admission process.
• Achieving individual admission targets.
• Making outbound phone calls in a professional manner.

Skills

Interpersonal Communication

Customer Service

Sales skills

Multitasking

Effective time management

Excellent verbal and written communication

Education

Bachelor's degree in Education, Business, Communications, or related field

Job description

Overview

Ray Academy is an educational institution that provides guidance to aspirants preparing for UPSC and state civil services examinations, as well as other test preparations. We are committed to providing the best possible guidance and support for our students\' success.

This is a full-time on-site role for an Admissions Counselor at our Bhubaneswar location. The Admissions Counselor will be responsible for communicating with potential students, providing excellent customer service, and promoting our educational programs. The Counselor will also be responsible for educating students and assisting them with the enrollment process.

Responsibilities

• Counselling Parents and Students visiting the Institute or over call, Working on the regular enquiry received about admissions and converting positive leads.
• Taking follow-up from parents, Answering phones and calling in a professional manner, Making outbound phone calls.
• Handling enquiries and leads generated through various sources viz. webinars, seminars, online/offline campaigns, database, etc, Handling academic & career counselling for prospective learners and their parents through telephone, video calls, and other mediums.
• Responsible for handholding prospective students and guiding them through the entire admission process.
• Responsible for achieving individual admission targets, Responsible for achieving agreed conversion rate from enquiry to admissions, To be reasonably flexible in working arrangements and the allocation of duties.

Qualifications

• Interpersonal Communication and Communication skills
• Customer Service and Sales skills
• Education background and experience
• Excellent verbal and written communication skills
• Ability to multitask and manage time effectively
• Bachelor\'s degree in Education, Business, Communications, or related field
• Experience in education or sales is a plus

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Education and Training

Industries

• E-Learning Providers