ADMINISTRATOR L3(CONTRACT)

Wipro; Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

Wipro Limited in Mumbai is seeking an experienced IT Infrastructure professional to provide Finacle CBS support, monitor VuSmartMaps, and manage WebLogic/Unix-based environments. You will handle incident triage, deployments, and automation tasks in a fast-paced delivery setting.

The role requires 3–5 years of relevant experience, strong scripting, SQL, and monitoring tool knowledge, and a proactive approach to uptime, security, and compliance within an enterprise-scale environment.

Qualifications

• Mandatory skills: WebLogic Admin and 3–5 years of relevant experience.
• Experience with Finacle CBS is required.
• Proficiency in Unix/Linux scripting and SQL.
• Knowledge of monitoring tools such as VuSmartMaps or DynaTrace.

Responsibilities

• Issues & outages troubleshooting and quick resolution.
• Knowledge on finacle (CBS).
• Unix/Linux scripting knowledge.
• SQL query writing.
• Automation of existing manual processes using Control-M and robotics.
• Daily health checks and SLA adherence.
• Monitoring alerts and incident management.
• Backup, patching, and security/compliance tasks.
• Server and deployment related activities and DR drills.

Skills

Finacle Support

VuSmartMaps monitoring

UNIX/Linux scripting

SQL query writing

Automation (Control-M)

Incident triage

Monitoring tools

Tools

WebLogic

Oracle

Unix

OpenShift (DA)

Tomcat

VuSmartMaps

DynaTrace

Control-M

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

JD
Mandatory Skill- Finacle Support and VuSmartMaps monitoring Tool,CDCI Channel,RPA(Robotics Process Automation),OHS, WebLogic, Oracle, Unix,DA(openshift),Tomcat
Location- Mumbai- Thurbe/ Malad
Roles & Responsibilities

• Issues & outages troubleshooting and quick resolution.
• Knowledge on finacle(CBS).
• Unix/Linux scripting knowledge.
• SQL query writing
• Level-1 SR closures..Data purging knowledge,DR drill responsibilties to be taken, Knowledge on upgration/ migration activities, Automation of existing manual process using the tools like Control-M and Robotics
• Daily Checklist executions ( EOD and BOD Jobs), SOP documention on new process and maintaining it
• Daily Health Checks.(on Applications, Middleware and DB servers)
• Knowledge server induction process
• Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams.
• SSL Certificate renewal and tracking.
• Backup policies maintenance & review
• Inventory maintenance.
• Basic knowledge in any monitoring tools (Like VuSmartmaps, DynaTrace, etc,.).
• Port opening/firewall related process
• CR execution for application deployments
• Backend updates in the database.
• Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation.
• Gaps Closure, Vulnerability closure.
• Compliance activities like OS patching, server maintenance.

Involvement in Audits

Areas of responsibility

Triaging and resolution of tickets- \"Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.

Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures.

Resolution of service Requests-Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.

SLA Monitoring-Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.

Change request execution-\"Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.

Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes.

Incident Analysis-\"Analyse nature of incidents to support root cause analysis and related service improvement plans.

Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted.

Mandatory Skills: WebLogic Admin.Experience: 3-5 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Information at a Glance

Get Job Alerts

Receive notifications when we have open roles and get other relevant career news

Join Us

Explore open rolesthat match your interests and skills

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at [e-mail] . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.