Administrative Support Associate

DLC National - Team Done Mortgage; Indore District; On-site; INR 167,400 - 279,000; Full time

Job summary

DLC National - Team Done Mortgage in Indore is seeking an Administrative Support Associate to join our mortgage brokerage support team in a hybrid setup. The role focuses on back-office tasks, client communications, and ongoing coordination to keep operations smooth.

Ideal candidates will have strong English communication, attention to detail, and the ability to multitask in a fast-paced environment. Full-time position with a salary range of INR 15,000–25,000 per month depending on

Qualifications

• Good English communication (spoken & written).
• Confident and polite on phone calls.
• Organized and detail-oriented.
• Ability to multitask and manage priorities.
• Fast learner and willing to take ownership.
• Knowledge of MS Office, spreadsheets, AI Tools, Cloud Storage, emails, and CRM systems preferred.

Responsibilities

• Mortgage file handling and back-office support.
• Assisting in file submissions and lender coordination.
• Managing follow-up reminders and task tracking.
• Calendar management and meeting scheduling.
• Email handling and communication support.
• Follow-up calling with leads, clients, lenders, and agents.
• Supporting day-to-day operational and admin activities.
• Assisting team members with coordination and execution tasks.

Skills

English communication

Phone etiquette

Organization

Multitasking

Ownership

MS Office & CRM

Job description

Job Title: Administrative Support Associate

Location: Indore(Hybrid)

Employment Type: Full-time

Salary: INR 15,000 25,000 per month (Depending on qualification & experience)

We are looking for a smart, organized, and proactive person to join our growing mortgage brokerage support team.

This role is ideal for someone skilled in communication, follow-up, coordination, multitasking, and administrative support.

Key Responsibilities

• Mortgage file handling and back-office support
• Assisting in file submissions and lender coordination
• Managing follow-up reminders and task tracking
• Calendar management and meeting scheduling
• Email handling and communication support
• Follow-up calling with leads, clients, lenders, and agents
• Supporting day-to-day operational and admin activities
• Assisting team members with coordination and execution tasks

Required Skills

• Good English communication (spoken & written)
• Confident and polite on phone calls
• Organized and detail-oriented
• Ability to multitask and manage priorities
• Fast learner and willing to take ownership
• Knowledge of MS Office, spreadsheets, AI Tools, Cloud Storage, emails, and CRM systems preferred

Preferred

• Experience in mortgage, banking, real estate, customer support, or admin coordination roles will be an advantage.