Adeeba Group Saltlake Sec V HIRING - 9883204509

Adeeba E Services Pvt Ltd; Kolkata District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A tech support services company is hiring for the role of Inbound Technical Support for the US shift. The position involves receiving and analyzing inbound calls regarding technical issues like printers and routers. Candidates must have over 6 months of experience in outbound tech processes and be fluent in English. Additionally, the role offers a fixed salary, incentives, and medical benefits, with a requirement to work 6 days a week at night.

Benefits

Fixed Salary on 1st of every month

Huge Incentives

24 leaves in a year

Medical benefits

Qualifications

• Must have dialled in Outbound Tech process for more than 6 months.
• Must be able to close calls and take payments from customers.
• Must be comfortable for Night shift.

Responsibilities

• Receiving inbound calls from customers regarding technical issues.
• Analyzing issues correctly and selling relevant plans.
• Pitching service plans to customers.

Skills

Fluency in English

Outbound Tech process experience

Customer service skills

Sales skills

Education

High School/Undergraduate

Job description

Adeeba Group Saltlake Sec V HIRING - 9883204509

• Full-time

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand .

Experienced candidates needed for InboundTechnical Support Process for US Shift.

Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc. Analyzing the issues correctly and selling the relevant plans and software.

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact:HR @ 7686839463/ 9804149788

Hs/ Undergraduate

All your information will be kept confidential according to EEO guidelines.