Activity Manager

The Indian Hotels Company Limited (IHCL); India; On-site; INR 500,000 - 800,000; Full time

Job summary

IHCL, a Tata Group company, seeks an experienced Activity Manager to plan, organize and execute a range of activities and events across its properties. You will craft monthly calendars, coordinate programs, and lead sessions to boost guest engagement and satisfaction.

The role requires strong organizational and interpersonal skills, 5+ years in activity planning or events, and proficiency in hotel software. You will work with staff, volunteers, and contractors to deliver memorable experiences.

Qualifications

• Bachelor's degree or diploma in event planning or related field.
• Proven experience in activity planning, event management, or a similar role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Creative problem-solving and decision-making abilities.
• Proficient in relevant software (e.g., Microsoft Office Suite, Opera).
• First aid and CPR certification may be required.

Responsibilities

• Developing activity calendars: Creating monthly activity calendars that cater to diverse interests and needs.
• Planning events and programs: Organizing special events, programs, and activities that increases guest engagement scores.
• Leading activity sessions: Conducting activity sessions, such as arts and crafts, games, and exercise programs.
• Supervising activity staff: Overseeing activity staff, volunteers, and contract employees to ensure effective program delivery.
• Monitoring program participation: Tracking participation and evaluating program effectiveness.
• Promoting activities and events: Advertising activities and events through various communication channels, including social media, unit driven newsletters, and posters.
• Maintaining program records: Keeping accurate records of program participation and feedback.
• Managing activity budgets: Overseeing activity budgets, resources, and supplies.
• Purchasing equipment and supplies: Procuring necessary equipment and supplies for activities and events.
• Maintaining inventory: Keeping track of activity equipment, supplies,andmaterials.

Skills

Event planning

Staff supervision

Organization

Interpersonal skills

First aid/CPR readiness

Microsoft Office

Education

Bachelor's degree or diploma in event planning or related field

Tools

Opera

Microsoft Office Suite

Job description

Job Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

The Activity Manager is responsible for planning, organizing, and executing a diverse range of activities and events. This role requires a dynamic individual with excellent organizational and interpersonal skills to create engaging experiences that cater to various interests and preferences.

Essential Job Tasks

Planning and Organization

• 1. Developing Activity Calendars: Creating monthly activity calendars that cater to diverse interests and needs.
• 2. Planning Events and Programs: Organizing special events, programs, and activities that increases guest engagement scores.

Program Implementation and Supervision

• 1. Leading Activity Sessions: Conducting activity sessions, such as arts and crafts, games, and exercise programs.
• 2. Supervising Activity Staff: Overseeing activity staff, volunteers, and contract employees to ensure effective program delivery.
• 3. Monitoring Program Participation: Tracking participation and evaluating program effectiveness.

Communication

• 1. Promoting Activities and Events: Advertising activities and events through various communication channels, including social media, unit driven newsletters, and posters.

Evaluation and Quality Improvement

• 1. Evaluating Program Effectiveness: Assessing program outcomes and participant satisfaction.
• 2. Identifying Areas for Improvement: Recognizing areas for quality improvement and implementing changes.
• 3. Maintaining Program Records: Keeping accurate records of program participation and feedback

Administration and Budgeting

• 1. Managing Activity Budgets: Overseeing activity budgets, resources, and supplies.
• 2. Purchasing Equipment and Supplies: Procuring necessary equipment and supplies for activities and events.
• 3. Maintaining Inventory: Keeping track of activity equipment, supplies,andmaterials.

Areas of Responsibility

Kids play room / Creche

Out door & Indoor activities

Tennis Court

Pool area

Physical Demands: The role may involve physical activity, such as setting up equipment, leading outdoor activities, or assisting participants.

Beach area

Promotional and revenue generating activities

Required Qualifications

• Bachelors degree or diploma, event planning, or a related field.
• Proven experience in activity planning, event management, or a similar role.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Creative problem-solving and decision-making abilities.
• Proficient in relevant software (e.g., Microsoft Office Suite,opera).
• First aid and CPR certification may be required.

Work Experience

Minimum 5 years of experience

Languages Needed in Position

English

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Talent Enrichment
• Guest Centricity
• Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.