Accounts Receivable Caller | Hospital Billing | UBO4 | 1 - 4 yrs

GetixHealth, LLC; Bengaluru; Sur place; INR 350 000 - 520 000; Plein temps

Résumé du poste

GetixHealth, LLC in Bengaluru, India is seeking an AR follow-up specialist with voice experience for a full-time, office-based role with a 5:30 pm–2:30 am shift. Immediate joiners or 15 days notice accepted.

You will monitor aging invoices, contact payers, investigate denials, submit appeals, assist patient collections, and document interactions for audits. This position requires strictly working from the office.

Qualifications

• Experience in AR follow-up is mandatory with voice experience.
• Immediate joiners or 15 days notice period is accepted.

Responsabilités

• Claim Tracking: Monitor aging reports and work queues to identify unpaid invoices or claims past 30, 60, or 90 days.
• Payer Communication: Contact insurance companies or clients via phone, email, and online portals to verify claim status and reasons for payment delays.
• Denial Management: Investigate rejected claims, identify root causes (e.g., coding errors, missing information), and resubmit corrected claims.
• Appeals Processing: Prepare and submit technical appeals for denied or underpaid claims based on specific payer guidelines.
• Patient Collections: When insurance does not cover the full balance, reach out to patients to explain their responsibility and establish payment plans.
• Detailed Documentation: Maintain accurate records of all interactions, including contact names, dates, and account notes for future audits

Connaissances

AR follow-up

Voice experience

Description du poste

Job Category: Executive

Requisition Number: ARCAL002171

• Posted : October 23, 2026
• Full-Time

Locations

Showing 1 location

Description

Interested candidates can contact HR - SHILPA (WhatsApp/Call - 7259622303)

Experience in AR follow-up is mandatory with voice experience.

Immediate joiners or 15 days notice period is accepted.

Shift timings - 5:30 pm to 2:30 am

Strictly work from office.

• Claim Tracking: Monitor aging reports and work queues to identify unpaid invoices or claims past 30, 60, or 90 days.
• Payer Communication: Contact insurance companies or clients via phone, email, and online portals to verify claim status and reasons for payment delays.
• Denial Management: Investigate rejected claims, identify root causes (e.g., coding errors, missing information), and resubmit corrected claims.
• Appeals Processing: Prepare and submit technical appeals for denied or underpaid claims based on specific payer guidelines.
• Patient Collections: When insurance does not cover the full balance, reach out to patients to explain their responsibility and establish payment plans.
• Detailed Documentation: Maintain accurate records of all interactions, including contact names, dates, and account notes for future audits