Accounts Receivable Associate

C5 Health; Mumbai; On-site; INR 300,000 - 520,000; Full time

Job summary

C5 Health is seeking a billing specialist to follow up with insurance companies to resolve outstanding payments and ensure accurate postings. The role includes direct calls, IVR communication, and appeals to secure timely settlements.

You will review patient accounts and balances, investigating denials or delays and ensuring all claim details are complete and accurate. This position involves coordinating with responsible parties to clear discrepancies and maintain clean ledgers.

Responsibilities

• Proactively follow up with insurance companies to resolve outstanding claims and pending payments
• Handle communication with insurance providers through outbound calls, IVR systems, and written appeals
• Investigate claim denials, underpayments, and delays, and take appropriate action to resolve them
• Ensure accuracy and completeness of all payment postings and claim details
• Review patient accounts, billing information, and balances to identify discrepancies.

Job description

Job Description

• Follow-up with insurance companies for outstanding payments
• Communicate with insurance companies via direct calls, IVRs, and appeals
• Ensure accuracy of payments
• Review patient accounts and bill balances with the responsible party.

Key Responsibilities

• Proactively follow up with insurance companies to resolve outstanding claims and pending payments
• Handle communication with insurance providers through outbound calls, IVR systems, and written appeals
• Investigate claim denials, underpayments, and delays, and take appropriate action to resolve them
• Ensure accuracy and completeness of all payment postings and claim details
• Review patient accounts, billing information, and balances to identify discrepancies.