Account Strategist, Google Customer Solutions

SupportFinity™; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

SupportFinity™ is seeking an Account Strategist for Google Customer Solutions, based in Mumbai, Gurugram, or Bengaluru. This role involves managing customer portfolios, driving business growth, and optimizing advertising investments.

The ideal candidate has a Bachelor's degree and at least 2 years of experience in stakeholder management and sales. Join a dynamic team committed to delivering exceptional advertising solutions and accelerating customer success.

Qualifications

• 2 years of experience with stakeholder management, business, sales industry or customer engagement.
• Knowledge of traditional and online marketing strategy and tactics.
• Ability to lead and manage multiple projects with stakeholders.

Responsibilities

• Manage a portfolio of customers to deliver against goals.
• Establish credibility with executives and optimize advertising investments.
• Drive business growth and collaborate with cross-functional teams.

Skills

Stakeholder management

Sales experience

Digital marketing knowledge

Education

Bachelor's degree or equivalent

Job description

Account Strategist, Google Customer Solutions

Location: Mumbai, Maharashtra, India; Gurugram, Haryana, India; Bengaluru, Karnataka, India

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience with stakeholder management, business, sales industry or customer engagement.

Preferred Qualifications

• Knowledge of traditional and online marketing strategy and tactics, and products across all digital advertising.
• Knowledge of the local market with excellent investigative skills.
• Ability to think about issues and develop recommendations and action plans.
• Ability to lead and manage multiple projects with internal and external stakeholders.

About the Job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals.

Responsibilities

• Manage a portfolio of customers alongside account managers to deliver against goals, while prioritizing and delivering a quality sales experience to customers.
• Establish credibility with executives and serve as a trusted consultant to optimize and expand their advertising investment by understanding business drivers, identifying opportunities for growth, managing risks, and creating multi‑quarter plans for sustainable business growth.
• Drive business growth, partnerships, business planning and strategy, review, and education for customers.
• Coach peers in the organization to create skill lift that drives customer growth and contributes to team success.
• Collaborate with cross‑functional teams to enable customer growth.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.