Account manager

Philips; Kolkata District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Philips in India seeks an Account Manager to develop and implement strategic account plans for high-value transactional accounts, driving sales growth and profitability. You will build strong relationships with senior stakeholders and tailor solutions to foster long-term partnerships.

The role involves coordinating with cross-functional teams, delivering compelling presentations, analyzing market trends, ensuring compliance with Philips processes, and helping optimize market penetration while

Qualifications

• Minimum 4 years of experience in CRM, sales and business development or account management in a B2C environment.
• Experience developing and implementing strategic account plans for high-value customers.

Responsibilities

• Develops strategic account plans for high-value accounts to drive sales growth.
• Builds relationships with senior customer stakeholders and provides tailored solutions.
• Coordinates across cross-functional teams to deliver customized offers.
• Adheres to processes, using independent judgment to ensure compliance and performance.
• Leverages knowledge of Philips products to address challenges and opportunities.
• Conducts market analysis and updates CRM with KPI data.
• Ensures compliance with Philips's processes, standards, and regulatory requirements.
• Delivers persuasive presentations to senior customer audiences.
• Monitors performance of sales initiatives and uses data-driven improvements.

Skills

CRM experience

Sales & BD

Account Management

B2C experience

Education

Vocational Education in CRM/Sales/BD/Account Management (B2C)

Job description

Job Title

Account manager

Job Description

Job title

The Account Manager is responsible for developing and implementing strategic account plans for high-value transactional accounts to drive substantial sales growth and profitability. The role builds and sustains strong relationships with senior customer stakeholders to provide tailored solutions and foster long-term partnerships. The role works under general supervision, utilizing independent judgement to ensure compliance and optimal performance and applies comprehensive knowledge of company products and services to address challenges and opportunities. The role leads the execution of advanced commercial plans for significant revenue growth and delivers persuasive presentations to senior customer audiences.

Your Role

• Develops and implements strategic account plans for high-value transactional accounts, aligning with overall business goals and driving substantial sales growth and profitability.
• Builds and sustains strong relationships with senior customer stakeholders, understanding their business needs and providing tailored solutions to foster long-term partnerships.
• Coordinates across cross-functional teams in the creation and delivery of complex, customized offers, ensuring alignment with customer requirements and maximizing value propositions.
• Works under general supervision and established processes, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
• Develops professional expertise and applies comprehensive knowledge of company products and services to effectively address challenges and opportunities, ensuring high-quality solutions and customer satisfaction.
• Conducts comprehensive market analysis, updates sales data in the Customer Relationship Management System in line with Company policies and KPI's, identifying emerging trends, competitive threats, and opportunities to inform strategic planning and decision-making, thereby enhancing business strategy and performance.
• Ensures full compliance with Philips' business processes, quality standards, and regulatory requirements, maintaining the highest levels of business integrity and conduct, which safeguards the company's reputation.
• Leads the execution of advanced commercial plans, including innovative distribution and promotional strategies, to optimize market penetration and sales performance, driving significant revenue growth and market share expansion.
• Delivers persuasive and informative presentations to senior customer audiences, effectively communicating complex solutions to support high-impact sales activities.
• Monitors and assesses the performance of sales initiatives, implementing data-driven improvements to enhance customer interactions, satisfaction, and overall sales outcomes.

You're the right fit if: (4 x bullets max)

minimum 4 years of experience with Vocational Education in Customer Relationship Management, Sales and Business Development, Account Management in B2C environment or equivalent.

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.