Account Editor

Mcgraw Hill; Ghaziabad District; Hybrid; INR 300,000 - 600,000; Full time

Job summary

McGraw Hill is hiring an Account Editor to establish and maintain customer accounts using Oracle. The role operates in a general office environment with remote work options and a 1-year contract.

You will validate customer information, determine account types, and maintain key attributes such as party relationships while coordinating with Customer Service and Trade Credit to ensure accurate account setup.

Qualifications

• 1+ years of experience in a related field.
• Proficiency in Oracle and MS Office.
• Strong verbal and written communication skills.
• Ability to multitask and work independently to resolve issues.

Responsibilities

• Locate, create, and maintain customer accounts utilizing Oracle.
• Conduct validation research using various resources.
• Collaborate with Customer Service and Trade Credit to resolve set-up concerns.
• Maintain party relationships for main and sub-accounts.
• Update tax status on accounts from customer documentation.
• Use Oracle order entry to update sales orders and book orders.
• Adhere to departmental practices and assist with special projects.

Skills

Analytical skills

Communication skills

Multitasking

Independent work

Attention to detail

Tools

Oracle

Microsoft Office

Job description

Build the future! McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing operations, we are hiring an Account Editor who will play a key role in establishing and maintaining customer accounts and will operate within a general office environment, including remote work.

Overview

McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing operations, we are hiring an Account Editor who will play a key role in establishing and maintaining customer accounts and will operate within a general office environment, including remote work.

How are you creating an impact?

You will be responsible for establishing and maintaining customer accounts within Oracle Production, validating customer information, and determining the appropriate account type for each customer. You will also maintain key account attributes such as party relationships, and support tax maintenance and other special projects. Working closely with Customer Service, Business Unit contacts, and Trade Credit, you will help ensure customer accounts are set up accurately and efficiently.

This is a contract role for a duration of 1 year.

What will you be doing?

• Locate, create, and maintain new and existing customer accounts utilizing Oracle
• Conduct validation research using resources including the internet, phone, email, and other reference tools
• Partner with Customer Service, Business Unit contacts, and Trade Credit to resolve customer set-up concerns
• Maintain party relationships for main and sub-accounts
• Update tax status on accounts based on documentation provided by customers
• Utilize Oracle order entry screens to update customer sales orders as necessary to book orders
• Stay current with departmental best practices and business rules for account classification usageSupport special projects as assigned

We are looking for someone having:

• 1+ years of experience in a related field
• Computer proficiency in Microsoft Office
• Strong analytical skills
• Excellent verbal and written communication skills
• Strong problem-solving skills; able to work independently to identify and resolve issues accurately
• Ability to multitask and prioritize workload
• Excellent organizational skills and attention to detail
• Ability to understand party relationships within the Oracle account hierarchy and recommend alternate solutions based on business unit requests
• 1-3 years of MHE experience preferred

Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do!