Access Management Operations

EY; Hyderabad; On-site; INR 2,800,000 - 4,200,000; Full time

Benefits offered by this job

Health and wellness packages

Rewards and recognition

Learning opportunities and development

Job summary

EY is seeking an IAM Operations Manager to lead day-to-day Identity and Access Management activities, shaping access controls and governance across EY's enterprise systems. You will mentor the IAM team, collaborate with security, HR, IT, and business units, and drive continuous improvements in processes and tool usage to ensure secure identity lifecycles.

The role requires deep expertise in IAM technologies such as Entra ID, Okta, SailPoint, and CyberArk, with the ability to manage incidents and

Qualifications

• 7–10 years of IAM operations experience.
• Experience leading IAM teams and coordinating with Security, HR, IT and business units.
• Proficiency with identity governance and access management tools.

Responsibilities

• Manage day-to-day IAM operations, including user onboarding, offboarding, and access provisioning.
• Ensure appropriate access controls across applications and systems.
• Lead periodic access reviews, certifications, and audit activities.
• Monitor and resolve IAM incidents, requests, and issues within SLAs.
• Drive automation to improve operational efficiency and user experience.
• Manage IAM technologies such as Microsoft Entra ID, Okta, SailPoint, CyberArk.
• Collaborate with Security, HR, IT, and business teams for identity lifecycle management.
• Mentor IAM operations team members and ensure governance and risk reduction.
• Use Jira, Confluence, and Agile/Huddle Boards for tracking and governance.
• Experience: 7-10 years in IAM operations.

Skills

IAM Operations

Access Management

Incident Management

Automation

Leadership

Tools

Jira

Confluence

Microsoft Entra ID

Okta

SailPoint

CyberArk

Job description

EY-Cyber Security-IAM- Access Management Operations Manager

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

We’re looking for consultants in the cyber security team to work on various Identity and Access Management projects for our customers across the globe. Also, the professional shall need to report any identified risks within engagements and share any issues and updates with the leadership/management on a timely basis.

In line with EY’s commitment to quality, you’ll confirm that work is of the highest quality as per EY’s quality standards and is reviewed by the next-level reviewer. As an influential member of the team, you’ll help to create a positive learning culture, coach and counsel junior team members and help them to develop.

As a member of the Identity and Access Management (IAM) team this position will contribute towards execution of an IAM roadmap that meets security requirements, implementation and adoption of secrets management, management of machine identities and definition of access policies that meet their needs and are in line with overall IAM Program.

Your Key Responsibilities

• Manage day-to-day IAM operations, including user onboarding, offboarding, and access provisioning.
• Ensure appropriate access controls are implemented and maintained across applications and systems.
• Lead periodic access reviews, certifications, and compliance activities to meet audit requirements.
• Monitor and resolve IAM-related incidents, service requests, and operational issues within agreed SLAs.
• Drive automation and process improvements to enhance operational efficiency and user experience.
• Manage IAM technologies such as Microsoft Entra ID, Okta, SailPoint, CyberArk, or similar platforms.
• Collaborate with Security, HR, IT, and business teams to support secure identity lifecycle management.
• Lead and mentor IAM operations team members while ensuring service quality, governance, and risk reduction.
• Utilize Jira, Confluence, and Agile/Huddle Boards for work tracking, documentation, team collaboration, reporting, and operational governance.
• Experience: 7-10 years of experience in IAM Operation

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

Successful candidates advance to a competency‑based interview. If mutual interest persists, a job offer awaits.

"We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion".

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.