A&CD - UX Writer (Contract)
Role & Responsibilities
Content Design
- Create microcopy for interfaces, workflows, navigation, forms, and actions.
- Define terminology and naming conventions across products.
- Write onboarding, guidance, help text, and instructional content.
- Create meaningful alerts, warnings, and diagnostic messages.
UX Writing & Communication
- Simplify technical concepts into understandable language.
- Ensure consistency of voice and tone across platforms.
- Improve readability and comprehension for operational users.
- Support localization and internationalization requirements.
Research & Validation
- Participate in usability testing activities.
- Validate content effectiveness through user feedback.
- Analyze content performance and identify improvements.
Design System Contribution
- Define content guidelines and writing standards.
- Build reusable content patterns and content libraries.
- Contribute to Alstom Design System governance.
Preferred Qualifications
- Enterprise software or platform experience.
- Technical writing capability.
- Experience with multilingual products.
- Knowledge of accessibility standards for content design.
- Bachelor's or Master's Degree in Communication Design, Journalism, English, Technical Writing, Human Factors, Linguistics, or equivalent.
- 2–6 years of UX Writing, Content Design, or Technical Writing experience.
- Portfolio demonstrating UX writing and content strategy work.
- Strong written and verbal communication skills.
- Experience working with design and product teams.
- Ability to simplify complex technical information.
Prospect
- Explore new avenues of rail mobility by developing proposals on User Experience / Passenger Experience Design on different Alstom platforms.
- Collaborate with Senior Mentor & Team members to brainstorm and create innovative design solutions to ensure timely and efficient delivery.
- Involve in Mobility design, CMF Design, trend research and provide insights for future physital solutions in larger ecosystem of Mass Mobility.
- Contribute to an engaging, collaborative and a thriving studio culture.
Note: Contractual Role (12‑15 Months) – With greater possibility for long‑term extension based on performance evaluation.
Employment Practices
As a global business, we’re an equal‑opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.