Warehouse Operative

Iron Mountain; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading information management firm in Dublin is seeking a dedicated individual to support service delivery functions. This role involves ensuring operational compliance, training staff, and working under pressure. The ideal candidate will have strong customer service skills and the ability to operate independently in a warehouse setting, ensuring efficient location of customer items. This role offers a dynamic work environment with growth potential.

Qualifications

• Must demonstrate good customer service behaviours.
• Good understanding of English, written and spoken.
• Ability to work without direct supervision.

Responsibilities

• Support the Dublin Supervisor in service delivery functions.
• Ensure adequate training and compliance with operational activities.
• Work at a pace in line with site specific targets.

Skills

Customer service skills

Communication skills

Ability to work under pressure

Attention to detail

IT skills

Good keyboard skills

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

This role is to provide support to the Dublin Supervisor in both RM/DP areas of the service delivery functions in Co Athy.

The person(s) successful will be expected to learn and understand both the RM & DM business and lead & manage both areas when required by the Supervisor.

Key Accountabilities

• All staff have adequate training and completed training records
• Ensure that everyday operational activities are carried out in accordance with employee responsibilities under the Health and Safety at Work legislation.
• The position will involve working at a pace in line with site specific targets for APH (Activities per hour)
• Adhere to site specific requirements.
• Ensure full compliance with key operating standards
• A high level of organisation with the capability to work under pressure in a warehouse environment.
• Comfortable operating at height within the warehouse.
• Comfortable working within a large warehouse in order to locate customer items within agreed SLAs.
• A willingness to carry out manual handling tasks

Skills (including languages):

• Must demonstrate good customer service behaviours
• Good communication skills
• Ability to work well under pressure
• Puts the customer first
• Effective communication skills
• Professional image, attitude and method of operation
• Good understanding of English, written and spoken
• Attention to detail
• Good Keyboard skills
• IT skills
• Ability to work without direct supervision

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0094118