Waiter/Waitress

The Westbury; Dublin; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Free meals on duty

Discounted hotel rooms

50% off food at Doyle Collection

Transit accessible location

In-house training

Bonuses & rewards

Pension

Staff parties

Job summary

The Westbury in Dublin is seeking a passionate waiter to join The Gallery team. You will greet guests warmly, serve Afternoon Tea with precision, and maintain in-depth menu knowledge. The role requires attention to detail and collaboration with the staff to ensure flawless service.

We offer a comprehensive benefits package, a supportive training program, and opportunities for personal development within The Doyle Collection family.

Qualifications

• Experience in high-end hospitality or similar roles.
• Excellent guest service and communication abilities.
• Ability to thrive in a fast-paced environment.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests with warmth and professionalism.
• Serve Afternoon Tea with care and precision.
• Maintain menu knowledge including dietary options.
• Keep the space clean, elegant and guest-ready.
• Work closely with the team to ensure smooth service.
• Respond to guest needs and feedback effectively.

Skills

Hospitality experience

Customer service

Communication skills

Flexible schedule

Afternoon Tea knowledge

Job description

We're looking for a passionate, service-focused Waiter to join our team at The Gallery. If you love creating memorable guest experiences and have a keen eye for detail, this role is for you.

What You’ll Do

• Greet guests with warmth and professionalism
• Serve Afternoon Tea with care and precision
• Maintain menu knowledge, including dietary options
• Keep the space clean, elegant, and guest-ready
• Work closely with the team to ensure smooth service
• Respond to guest needs and feedback effectively

What We’re Looking For

• Experience in high-end hospitality or a similar role
• Excellent customer service and communication skills
• Ability to thrive in a fast-paced setting
• Flexible availability, including weekends and holidays
• Knowledge of Afternoon Tea is a plus

The perks of working at The Westbury Hotel:

• 30 days of holiday including public holidays, increasing to 35 with length of service
• Free meals on duty as well as breakfast to get you started and all day tea and coffee for the caffeine lovers
• Discounted hotel rooms in the UK, Ireland and USA for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes (earn bonuses, restaurant meals, overnight stays and extra days off!)
• Save money with our Cycle to Work scheme and plan for your future with our pension
• Staff summer parties, Christmas parties and regular team get togethers
• Plus more ...

The Westbury, Dublin

The Westbury blends tradition with contemporary flair. A member of The Leading Hotels of the World, we not only surround our guests in sophistication and style, but place them at the very centre of Dublin’s social and cultural riches. From the moment guests ascend the hotel’s central staircase, they are sure to be charmed. Take the gracious Gallery, with its captivating art collection and legendary afternoon tea; The Sidecar bar, Balfes Bar & Brasserie and signature restaurant WILDE. Completing the picture are luxurious guest rooms and suites– showcasing the best of Irish design. Yet, it is it the warmth of welcome that sets the seal on this haven of luxury.

The Doyle Collection

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

The Doyle Collection is proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.