Vila Galway - Seasonal Sales Assistant

VILA; Galway; On-site; EUR 3,600 - 5,500; Part time

Job summary

Bestseller Retail Ireland Limited is recruiting for a retail sales assistant at the Vila store on Shop Street, Galway. The role is fully flexible and seasonal, requiring 8 hours per week with week and weekend shifts.

The successful candidate will provide exceptional customer service, greet shoppers, assist with product selections, handle payments, answer questions, and maintain store presentation. Flexibility for shifts is essential.

Qualifications

• This role is a customer service based role - the main objective is the provide exceptional service at all times
• Greeting customers who enter the shop
• Assisting shoppers to find the goods and products they are looking for
• Being responsible for processing cash and card payments
• Answering queries from customers
• Giving advice and guidance on product selection to customers
• Balancing cash registers with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean, this includes hovering and mopping
• Interest in social media channels
• Responsible dealing with customer complaints
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays

Responsibilities

• Provide exceptional customer service at all times
• Greet customers entering the shop and assist them in finding products
• Handle cash and card payments accurately and balance till at end of shift
• Answer customer queries and offer product guidance
• Process refunds where required and maintain store presentation
• Keep the store clean and tidy, including housekeeping tasks
• Engage with customers about promotions and displays

Job description

Bestseller Retail Ireland Limited are currently seeking a retail sales assistant to join our team in our Vila store on Shop Street, Galway for 8 hours a week on a seasonal contract. We are looking for a motivated and enthusiastic individual to join the team. This position will require the successful candidate to be flexible for week & weekend work.

Job description: Fully Flexible - Seasonal

• This role is a customer service based role - the main objective is the provide exceptional service at all times
• Greeting customers who enter the shop
• Assisting shoppers to find the goods and products they are looking for
• Being responsible for processing cash and card payments
• Answering queries from customers
• Giving advice and guidance on product selection to customers
• Balancing cash registers with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean, this includes hovering and mopping
• Interest in social media channels
• Responsible dealing with customer complaints
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays

The personal skills that are required for the job:

• Be service minded
• Having a friendly and engaging personality
• Comfortable working with members of the public
• Should have a confident manner
• Must be helpful and polite
• Able to work as part of a sales team
• Should be of a smart appearance and articulate
• Flexible regarding shifts

The Brand - VILA

The design philosophy of VILA is based on a feminine approach to fashion, uniting femininity with fashion and trend insights and adding a bit of sensuality. Every single style that leaves our hands is made with a passion to create something to be proud of, and to enable someone to be proud to wear it. We strive for high quality in everything we do, through working with the best possible materials, and carefully selecting every single bit and piece of each design. FEMININE. SENSUAL. SIMPLE.