Transcon Clerk

Expeditors; Shannon Municipal District; On-site; EUR 40,000 - 50,000; Full time

Job summary

A global logistics company seeks a dedicated team member to join their Transcon Team in Shannon, Ireland. This role requires 3-5 years of road freight experience and excellent organizational skills. Responsibilities include ensuring smooth freight flow, accurate data entry, and maintaining compliance with regulations. Candidates should be proactive and possess strong interpersonal skills. The company offers a supportive environment focused on exceptional customer service.

Qualifications

• 3-5 years of experience within road freight.
• Excellent organizational skills.
• Basic local regulatory knowledge for compliance.
• Hazardous materials certification preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and trace files and report information to customers.
• Use export workflow to manage the movement of shipments.
• Ensure accurate and timely client and vendor billing.
• Ensure delivery of freight and timely clearance when applicable.
• Interact with customers to arrange road shipments.
• Contribute to maintaining good relationships with suppliers.
• Meet compliance with all regulations.
• Understand department process flow and seek improvements.
• Ensure all customer standard operating procedures are updated.
• Meet KPI standards according to company procedures.
• Escalate problems to management when necessary.

Skills

Pro-active organizational skills

Effective interpersonal skills

Job description

“We’re not in the shipping business; we’re in the information business” – Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15, 000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Job Description

Scope of Position: The scope of this role is to join our Transcon Team made up of eight other colleagues to ensure timely and accurate movement of freight and information. We pride ourselves on providing an exceptional customer service within the Department. Below are the main responsibilities:

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Files and reporting information to customers
• Use export Workflow to manage the movement of the shipments
• Ensure accurate and timely client and vendors billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with our customers in arranging their road shipments, meeting customer service standards.
• Contribute to maintain good relationships with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and look for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated
• Meet KPI standards in accordance with the Company’s procedures
• Escalation of problems to Management when necessary

Qualifications

Knowledge:

• 3-5 Years Experience within Road Freight
• Excellent organisational skills
• Basic local regulatory knowledge for compliance
• Hazardous materials certification (preferred)

Skills:

• Pro-active, strong organizational skills.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.