Trainee Optical Assistant

Specsavers; Munster; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Training and development opportunities

Access to latest clinical technology

Regular team events

Job summary

Specsavers in Opera Lane, Munster, Ireland, is seeking a Trainee Optical Assistant. You’ll work to create an outstanding store environment, delivering excellent customer care and support for our customers and team. No prior optics experience is required—training and development are provided to help you grow.

The role emphasizes teamwork, strong communication, and willingness to learn while offering a clear pathway into the optics field and patient-focused service with a leading retailer.

Qualifications

• Customer service mindset and focus on helping customers.
• Ability to work well in a team and support colleagues.
• Proactive approach to learning new skills and processes.
• Confidence using IT systems and software in-store.
• Effective communication and listening skills.
• Open to feedback and development with guidance.

Responsibilities

• Provide excellent customer service and assist customers in-store.
• Support daily store operations and patient care.
• Utilise IT systems to process transactions and records.
• Collaborate with colleagues to maintain a welcoming environment.
• Be prepared to learn on the job and engage in training.

Skills

Customer service

Teamwork

Initiative

IT systems

Communication

Willingness to learn

Feedback openness

Job description

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Opera Lane, we are a community driven store with customers at our focus.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time hours - 37.5 hours - weekend working is essential
• €14.15 an hour
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Regular team events and team building evenings

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes:

• Previous experience in a fast-paced customer service environment

Checked all the boxes? This job will close when it's filled, so don't delay.