Technical Sales/Application Engineer

Morgan McKinley; Munster; On-site; EUR 45,000 - 70,000; Full time

Job summary

Morgan McKinley in Ireland's Munster region seeks a technically minded sales professional to provide accurate technical and commercial support to existing and prospective customers.

You will interpret inquiries, prepare quotations, advise on the process product portfolio, and help resolve technical queries while upholding ISO 9000 and Health & Safety standards and hitting team KPIs.

Qualifications

• Experience in a Technical sales role or relevant educational background in Mechanical, Process or related disciplines would be advantageous.
• Knowledge of lined pipe, sight glasses, tank cleaning equipment, mixers and related products is beneficial.
• Commitment to participate in the company's Training & Development program specific to the product portfolio.
• Demonstrates commercial awareness when interacting with customers and supply chain partners.
• Possesses technical and commercial aptitude with a willingness to learn and adapt in the role.
• Strong interpersonal skills, adept at presentations, report writing, and verbal communication.
• Excellent administration and IT skills, including proficiency in MS 365, Excel, Word, PowerPoint, and ERP systems.
• Ability to identify customer needs and suggest suitable solutions while ensuring the highest level of customer satisfaction.
• Committed to achieving customer satisfaction and driving continuous improvement.
• Capable of working effectively as part of a team or independently.
• Meticulous attention to detail, coupled with technical speed and accuracy.
• Reliable, dedicated, and able to thrive in a busy, customer-focused environment.
• Strong organizational and problem-solving abilities

Responsibilities

• Provide accurate technical/commercial support to existing and prospective customers.
• Interpret customer inquiries and prepare/issue quotations.
• Assist and advise customers in resolving technical issues related to the process product portfolio.
• Ensure advice provided is accurate, current, and leads to successful resolution of inquiries.
• Responsible for awareness and action of personal, departmental, and company KPIs.
• Meet deadlines and work towards set team and departmental targets.
• Adhere to the company's ISO 9000 Quality and Health & Safety procedures.
• Take Ownership and re-shape current processes
• Perform any other duties as deemed necessary by company management.

Skills

Technical sales

Mechanical/Process engineering

Commercial awareness

Interpersonal skills

Presentations

Education

Mechanical/Process Engineering degree

Tools

MS 365

Excel

Word

PowerPoint

ERP systems

Job description

Company:

• Leading supplier of Engineering Components & Process Equipment in highly regulated industries.
• Provides technical support, solutions and on-site service engineering.
• Offers a wide range of mechanical engineering brands for improved uptime and reduced operating costs.
• Team of highly experienced product specialists, service engineers, and account managers.
• Focuses on building long-term relationships with clients and suppliers.
• Helps clients specify, assess, and source mechanical products and equipment.
• Main Sector, Pharma industry
• Promotion Culture

Role:

• Provide accurate and timely technical/commercial support and advice to existing and prospective customers.
• Interpret customer inquiries and prepare/issue subsequent quotations.
• Assist and advise customers in resolving technical issues or queries related to the process product portfolio.
• Ensure advice provided is accurate, current, and leads to successful resolution of inquiries.
• Responsible for awareness and action of personal, departmental, and company Key Performance Indicators (KPIs).
• Meet deadlines and work towards set team and departmental targets.
• Adhere to the company's ISO 9000 Quality and Health & Safety procedures.
• Take Ownership and re-shape current processes
• Perform any other duties as deemed necessary by company management.

Candidate:

• Experience in a Technical sales role or relevant educational background in Mechanical, Process or related disciplines would be advantageous.
• Knowledge of lined pipe, sight glasses, tank cleaning equipment, mixers and related products is beneficial.
• Commitment to participate in the company's Training & Development program specific to the product portfolio.
• Demonstrates commercial awareness when interacting with customers and supply chain partners.
• Possesses technical and commercial aptitude with a willingness to learn and adapt in the role.
• Strong interpersonal skills, adept at presentations, report writing, and verbal communication.
• Excellent administration and IT skills, including proficiency in MS 365, Excel, Word, PowerPoint, and ERP systems.
• Ability to identify customer needs and suggest suitable solutions while ensuring the highest level of customer satisfaction.
• Committed to achieving customer satisfaction and driving continuous improvement.
• Capable of working effectively as part of a team or independently.
• Meticulous attention to detail, coupled with technical speed and accuracy.
• Reliable, dedicated, and able to thrive in a busy, customer-focused environment.
• Strong organizational and problem-solving abilities