Tech-Savvy Retail Associate – Sales & Customer Service

Three Ireland (Hutchison) Limited; Munster; On-site; EUR 16,000 - 17,000; Part time

Benefits offered by this job

Smartphone plan

25 days annual leave

Pension with employer matching up to 5

Life Assurance and Salary Protection

Learning and development tools

Job summary

Three Ireland (Hutchison) Limited is hiring a part-time Retail Associate to deliver friendly service and help customers choose the right products. You’ll promote self-service via the My3 app and work toward store targets with energy and teamwork.

This role offers a competitive starting salary, generous benefits, and 25 days annual leave. Evening and weekend availability is required to support a dynamic retail environment.

Qualifications

• Preferred but not essential; Experience in retail, sales, or customer service
• A strong interest in technology and eagerness to learn.
• Excellent communication skills, both in listening and presenting solutions.
• Friendly, confident, and able to work well both from own initiative and with your team.
• Self-motivated, patient, and resilient.
• Good attention to detail and strong problem-solving or negotiation skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Deliver friendly and proactive service to every customer.
• Understand customer needs and match them to the right products and services.
• Take ownership of issues and follow them through to resolution.
• Promote customer self-service through the My3 app using a “show, not do” approach.
• Drive sales by actively presenting solutions that meet or exceed customer expectations.
• Work towards personal and store targets with energy and a positive attitude.
• Stay up to date on industry trends and competitor activity.
• Look for opportunities to improve processes or ways of working and share your ideas.
• Take on additional responsibilities where needed (e.g., cash management, mentoring, admin).
• Support and motivate teammates to succeed collectively.
• Share best practices and celebrate team wins.
• Collaborate with wider teams such as Customer Care, Business, and Credit to solve customer queries efficiently.
• Maintain high store standards through replenishment, clean displays, and attention to detail.
• Follow Data Protection and RLP processes, ensuring all documentation is completed accurately.

Skills

Retail experience

Customer service

Communication skills

Interest in technology

Teamwork

Self-motivation

Attention to detail

Flexibility to evenings/weekends

Job description

Three Ireland (Hutchison) Limited is hiring a part-time Retail Associate to deliver friendly service and help customers choose the right products. You’ll promote self-service via the My3 app and work toward store targets with energy and teamwork.

This role offers a competitive starting salary, generous benefits, and 25 days annual leave. Evening and weekend availability is required to support a dynamic retail environment.