T&E Program Administrator - HRBR

McKesson; Cork; On-site; EUR 51,000 - 85,000; Full time

Job summary

McKesson is seeking a Travel & Expense (T&E) Program Administrator to support Concur Expense and card programs. You will independently manage complex issues, administer card profiles, and partner with Finance and Technology to improve T&E processes.

The role focuses on operational excellence, acquisitions support, and process automation, with about 10% travel and a traditional office environment in Ireland. A customer-focused mindset is essential.

Qualifications

• 3+ years of relevant experience in travel and expense, accounts payable, financial operations, customer service, credit-card administration, process improvement, project support, or a related area.
• Demonstrated experience independently researching and resolving complex operational or system issues.
• Experience collaborating across business, Technology, and/or service-provider teams.
• Strong problem-solving and root-cause-analysis skills with demonstrated attention to detail.
• Experience translating business requirements into practical operational or system solutions.

Responsibilities

• Administer Concur Expense, including operational support, roles, system issues, escalations, and support cases.
• Lead administration of corporate, purchasing, and meeting card programs, including applications, profiles, payment issues, delinquent accounts, and transaction inquiries.
• Research and resolve complex T&E, card, system, and potentially fraudulent transaction issues, working across Technology and business teams as needed.
• Serve as the T&E card and Concur lead for acquisitions, integrations, divestitures, and special projects, determining required card, profile, and system changes.
• Perform daily and monthly T&E activities, including exception management, interfaces, operational support, and purchasing-card accrual documentation.
• Analyze issues and trends, identify root causes, and recommend system, process, automation, and self-service improvements.
• Partner with Finance, Travel Management, Technology, and other stakeholders to balance business needs, customer experience, policy, and controls.
• Develop guidance, training, and process materials and help other associates successfully navigate card, expense, and Concur processes.

Education

Bachelor's degree

Tools

SAP Concur Expense

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson's Financial Services and Solutions (FSS) organization is looking for a Travel & Expense (T&E) Program Administrator to support our corporate card programs and Concur expense platform. In this role, you'll serve as a subject matter expert for Concur Expense, corporate and purchasing cards, virtual card spend, and T&E operations. You'll independently investigate complex issues, administer card and system activities, and partner with Technology, Finance, and business stakeholders to deliver practical solutions. You'll also play an important role in acquisitions, integrations, and special projects, helping translate business requirements into effective card, general-ledger, and system configurations. This opportunity is ideal for someone who combines strong operational judgment with a customer-focused mindset and enjoys improving how work gets done through technology, automation, and process improvement.

What You’ll Do

• Administer Concur Expense, including operational support, roles, system issues, escalations, and support cases.
• Lead administration of corporate, purchasing, and meeting card programs, including applications, profiles, payment issues, delinquent accounts, and transaction inquiries.
• Research and resolve complex T&E, card, system, and potentially fraudulent transaction issues, working across Technology and business teams as needed.
• Serve as the T&E card and Concur lead for acquisitions, integrations, divestitures, and special projects, determining required card, profile, and system changes.
• Perform daily and monthly T&E activities, including exception management, interfaces, operational support, and purchasing-card accrual documentation.
• Analyze issues and trends, identify root causes, and recommend system, process, automation, and self-service improvements.
• Partner with Finance, Travel Management, Technology, and other stakeholders to balance business needs, customer experience, policy, and controls.
• Develop guidance, training, and process materials and help other associates successfully navigate card, expense, and Concur processes.

Basic Requirements

• 3+ years of relevant experience in travel and expense, accounts payable, financial operations, customer service, credit-card administration, process improvement, project support, or a related area.
• Demonstrated experience independently researching and resolving complex operational or system issues.
• Experience collaborating across business, Technology, and/or service-provider teams.
• Strong problem-solving and root-cause-analysis skills with demonstrated attention to detail.
• Experience translating business requirements into practical operational or system solutions.

Preferred Skills/Experience

• Bachelor's degree in finance, accounting, business, or a related field, or equivalent experience.
• Experience administering SAP Concur Expense or a comparable travel and expense platform.
• Experience with corporate cards, purchasing cards, virtual cards, or related payment programs.
• Experience supporting acquisitions, integrations, divestitures, or complex cross-functional projects.
• Knowledge of general-ledger profiles and financial operations.
• Experience identifying opportunities for process improvement, automation, or self-service.
• Ability to use data and operational insights to support decisions and recommendations.
• Strong communication, stakeholder partnership, and training/presentation skills.

Working Conditions

• Traditional office environment.
• Approximately 10% travel.
• A significant portion of the role involves computer-based work.

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well‑being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position €51,000 - €85,000

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.