Supervisor

SuperValu; Lackagh; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading grocery retailer is looking for a team manager in Athenry-Oranmore Municipal District. The ideal candidate will have 2 years of experience in a customer service role and the ability to thrive in a fast-paced environment. Responsibilities include managing staff, ensuring efficient operations, and providing exceptional customer service. This role requires strong organizational skills and the ability to motivate and develop a team. The position offers a dynamic work atmosphere and the chance to make a significant impact in the store.

Qualifications

• 2 years of experience in a customer service facing role is desirable.
• Ability to work as part of a team in a fast-paced environment.
• Ability to organize work and delegate responsibilities.

Responsibilities

• Manage and motivate your team to operate efficiently.
• Provide customers with excellent service at all times.
• Lead by example and encourage a positive attitude at work.

Skills

Customer service experience

Teamwork

Multi-tasking under pressure

Job description

Main purpose of the role: Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years€,, experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.