Success Architect - Agentforce/Data Cloud (French Speaker)

Salesforce, Inc.; Dublin; On-site; EUR 110,000 - 160,000; Full time

Benefits offered by this job

Office-flexible

Job summary

Salesforce in Ireland is seeking a French-speaking Success Architect for Agentforce/Data Cloud to guide strategic customers in data and AI implementations.

You will collaborate with cross-functional teams, optimize architecture, and translate complex concepts into measurable business value, while working in a hybrid office model three days a week.

The role emphasizes data governance, security, and ROI, with opportunities to mentor peers and shape scalable data cloud solutions for key customers.

Qualifications

• Must be fluent in French (Written + Aural).
• Experience implementing CDP/AI projects.
• Ability to guide customers through complex AI/Data implementations.
• Understanding of data modelling, integration and data governance.
• Excellent communication and cross-functional collaboration.
• Self-starting with remote collaboration and data privacy awareness.
• Degree or equivalent experience required.

Responsibilities

• Be a trusted Agentforce/Data Cloud subject-matter expert for the broader Success Architect organisation.
• Engage with Signature and Strategic customers to evaluate optimisation strategies.
• Identify capability gaps and craft Architect solutions through customization.
• Facilitate executive discussions aligning technology strategy to ROI.
• Run playbooks aligned with the engagement catalog for Agentforce/Data Cloud.
• Build relationships with internal and external partners to drive growth.
• Drive thought leadership through mentoring and knowledge sharing.

Skills

Fluent French

CDP/AI projects

Data modelling

Data governance

Excellent communication

Cross-functional collaboration

Python/Java/SQL

Education

Degree or equivalent experience

Tools

Snowflake

Databricks

AWS

Google Cloud Storage/BigQuery

Azure

Segment/Tealium/Adobe Experience Platform

Job description

## Success Architect - Agentforce/Data Cloud (French Speaker)Applyremote type: Office - Flexiblelocations: Ireland - Dublintime type: Full timeposted on: Posted Todayjob requisition id: JR353311*To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryCustomer SuccessJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.**Success Architect - Agentforce/Data Cloud (French Speaker)** At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce/Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalised engagement, and predictive customer insights. By powering hyper-personalised experiences and real-time decision-making, Data Cloud helps organisations maximise customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralising and harmonising enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalised customer interactions, and predictive insights, driving greater operational efficiency and business value. Responsibilities:Be a trusted Agentforce/Data Cloud subject-matter expert for the broader Success Architect organisation, including how Data Cloud relates to the success of AI Engage with our Signature and Strategic customers to evaluate and recommend optimisation strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce/Data Cloud Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customisation Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce/Data Cloud customers Build strong relationships with both internal and external business partners, contributing to broader goals and growth Drive thought leadership through mentoring and knowledge sharingYour Impact As an Agentforce/Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organisation. Your expertise and guidance will directly influence the technical architecture, performance optimisation, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce/Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry. Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce/Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. Minimum Requirements: **Must be fluent in French** (Written + Aural) Demonstrated success in implementing CDP/AI projects either directly or as part of a Customer Success team. Demonstrated ability to guide customers through complex AI/Data implementations with a focus on providing clear technical direction and removing barriers to success. A good understanding of data modelling, integration, and data governance best practices Excellent communication skills, and a demonstrated ability to work collaboratively with cross-functional teams from Developer to Executive Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers Ability to demonstrate basic understanding of AI and data-related industry trends. Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviours in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Preferred Experience: Experience in a Consulting implementation partner or as part of a delivery/technical consulting team in a software company. Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc Experience with Salesforce Clouds, and technology - Sales, Service, Industries, Marketing or Commerce Experience in programming languages such as Python, Java, .Net, SQL **Note:** **This role is office-flexible, and the expectation is to work from the office three days per week**Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.