Strategic AWS TAM: Healthcare & Life Sciences
Amazon Inc.
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Job summary
Amazon is seeking a Technical Account Manager to support Healthcare & Life Sciences customers in Ireland. You will act as the principal technical advisor, guiding architecture decisions, risk management, and cloud adoption strategies while ensuring regulatory compliance.
Travel up to 10% may be required. You will collaborate with engineering teams to drive AI/Gen AI initiatives, optimize workloads using Bedrock, SageMaker, HealthLake, and related AWS services, and deliver Well Architected
Qualifications
- 3+ years of technical engineering experience.
- Experience troubleshooting for compute/storage/networking/CDN/databases/DevOps in distributed systems.
- Bachelor's degree in a relevant field.
- Experience in information technology operations.
- Bachelor’s Degree in Computer Science, Math, or related discipline, and 2+ years of equivalent work experience or 4+ years of related work experience.
- 2+ years of technical engineering experience.
Responsibilities
- Own the technical support relationship for assigned accounts (primarily HCLS), contributing to Strategic Support Plans aligned to business outcomes including regulatory compliance, cloud adoption, and AI/Gen AI enablement
- Help customers adopt and optimize AI and Gen AI workloads on AWS, leveraging Amazon Bedrock, SageMaker, and HealthLake to drive innovation in areas such as drug discovery and clinical workflow automation
- Build trusted relationships with senior technical leaders and stakeholders, contributing to discussions on architecture, risk management, AI strategy, and cloud investments
- Provide architectural guidance using the Well Architected Framework, including for regulated workloads and AI/ML solutions
- Coordinate across migrations, modernization initiatives, AI/Gen AI projects, and SaaS transformations to reduce risk and accelerate outcomes
- Serve as an escalation point during critical events, driving resolution with engineering and service teams
- Ensure customer environments remain healthy, resilient, and cost effective through operations and Well Architected reviews
- Collaborate across AWS functions and contribute to team best practices
Skills
Education
Job description
Amazon is seeking a Technical Account Manager to support Healthcare & Life Sciences customers in Ireland. You will act as the principal technical advisor, guiding architecture decisions, risk management, and cloud adoption strategies while ensuring regulatory compliance.
Travel up to 10% may be required. You will collaborate with engineering teams to drive AI/Gen AI initiatives, optimize workloads using Bedrock, SageMaker, HealthLake, and related AWS services, and deliver Well Architected
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