Store Supervisor - Full Time

londiscareers

Balla

On-site

EUR 32,000 - 42,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

LONDIS is seeking a Store Supervisor for the Main Street, Balla location. The role covers overseeing shift operations, ensuring customer service excellence, and maintaining store standards.

The successful candidate will manage staff, ensure compliance with liquor, tobacco and lottery sales laws, and maintain a clean, safe shopping environment across the store and forecourt.

Qualifications

Experience in retail or convenience store environment.
Ability to supervise a team on shift.
Strong customer service and communication skills.

Responsibilities

Oversee checkout operations with adequate cover to prevent queues.
Maintain high standards of customer care across all service areas.
Monitor for shoplifting and suspicious activity; ensure doors to back-office are locked.
Ensure staff comply with laws on sale of alcohol, cigarettes and lottery tickets.
Be vigilant about alcohol purchases for under‑age customers where applicable.
Keep seating areas, public toilets, sales floor and forecourt clean and tidy.
Liaise with the previous shift manager to prioritise evening tasks.

Skills

Customer service

Team leadership

Shift management

Loss prevention

Tools

Cash handling

Job description

Store Supervisor - Full Time at LONDIS, Main Street, Balla Co Mayo

Responsible to: Store Management

Responsible for: All employees of your team as directed by Management

Main Purpose of the Job: To ensure the smooth running of the store on your shift.

Main Duties:

To oversee the smooth running of check‑out operations, ensuring adequate cover at all times for speedy service, ensuring adequate Staff numbers remain on the Tills to prevent Queues.
To ensure the highest standard of customer care is given to our customers at all service areas.
To keep a look out for shoplifters and other suspicious activity around the store and make sure that all Doors to back‑office areas are kept locked and that staff are careful when cashing up.
To ensure all staff comply with the law on sale of alcohol, cigs and lottery tickets.
To be very vigilant as to whom some customers may be buying alcohol for especially if there are youngsters about.
To ensure Seating areas are always kept clean and tidy including Public Toilets, Sales Floor Store front and Forecourt areas.
To liaise with previous shift Manager to follow up outstanding jobs from earlier in the day and to prioritise work schedules at the beginning of evening shift, and through the evening.
To ensure the store is adequately merchandised and left ready for next day’s business.
To monitor sales floor and public toilets ensuring they are maintained in a clean and tidy condition at all times and that cleaning record sheets are filled in.
To handle customer queries, requests and complaints according to the store’s procedures.
To ensure company policy on health and safety is adhered to at all times by all employees.
To maintain careful watch over all forecourt activities.
To record any drive offs, accidents or other incidents as per company instructions.
To ensure company rules, policies and procedures are adhered to.
To carry out any other duties as directed by store management.