Store Manager

Elverys; Galway; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Learning & Development

Employee Assistance Programme

Sick Pay/Maternity Top Up

Employee Referral Programme

Life Milestones acknowledgement

Job summary

Intersport Elverys is seeking a Store Manager to lead store operations, sales performance, and the customer experience across our Galway network. You will ensure the right people and product are in place to achieve and exceed company expectations.

Responsibilities include running day-to-day operations, staff recruitment and coaching, and managing budgets, security, and health & safety while delivering excellent visual merchandising and customer service continuous improvement.

Qualifications

• 2–3 years retail management experience.
• Excellent interpersonal, communication and leadership skills.
• Passionate about delivering outstanding customer experience and driving sales.

Responsibilities

• Oversee day-to-day store operations, staff, customer experience, security, safety and stock management.
• Meet/exceed store targets and KPIs.
• Recruit, train, coach, and manage store staff per policy.
• Manage cash, wage costs, budgets, and systems like TMS/SAP.
• Drive Visual Merchandising to engage and educate customers.
• Ensure in-store services are staffed/promoted (Safesize, Assisted Selling).
• Be security-conscious and protect stock; monitor shoplifters.

Skills

Retail management

People leadership

Customer experience

Interpersonal skills

Education

Bachelors in Business/Retail Management

Tools

Excel

SAP

Job description

Intersport Elverys is a recognised market leader and innovator in sports retail and our retail network in the Irish market now stands at 44 stores. The Intersport Elverys brand is one of the biggest supporters of Irish sport – championing participation at every level, from grassroots clubs and community events to elite teams and athletes on the national stage. In addition to our title sponsorship of Mayo GAA, we are proud retail partners to the IRFU, Connacht Rugby, Tipperary GAA, VHI Women’s Mini Marathon, Basketball Ireland, Sligo Rovers, and St Patrick’s Athletic. Our commitment goes beyond sponsorship; it’s about helping to build a healthier, more active Ireland by supporting the communities where sport lives and grows.

Job Scope: Our Store Managers are responsible for the overall operations and sales performance of our stores and ensuring that the right people and product are in place to achieve and exceed Company expectations.

Key Responsibilities

• Every aspect of day-to-day operations in the store, including sales, staff, customer experience, security, health & safety, stock and resources management.
• Meet and exceed store targets and Key Performance Indicators (KPIs).
• Recruit, train, coach and manage staff in line with company policies, ensuring fairness and consistency to all.
• Manage all cash, wage costs, budgets and systems administration as required (TMS, SAP, etc).
• Drive excellent Visual Merchandising in store to engage, inspire and educate the consumer.
• Ensure all in-store services are suitably staffed and promoted, e.g. Safesize, Assisted Selling, etc.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter pilferage and protect stock.
• Responsible for overall Health & Safety in store. Ensure all staff are fully trained and following company policies and procedures with regard to Health & Safety.
• Identify current and future customer requirements & develop additional non-direct business.
• Ensure successful implementation of projects in line with company expectations.
• Deliver excellent store standards consistently in line with business audit requirements.
• Key holder and main call out person in the event of alarm activation.
• Provide cover for other stores as required.
• Any other activities as required in order to ensure the successful operation of the store.

Qualifications, skills and experience

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about the delivery of an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
• Experience in Visual Merchandising desirable.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Additional Benefits include;

• Learning & Development (Online training platform, Next Gen Management Programme, Education Assistance, Study & Exam Leave)
• Employee Assistance Programme
• Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience
• Employee Referral Programme
• Momentous Life-Events/Life Milestones acknowledgement

Note: This job description is not a static document and doesn’t propose to cover every aspect of this role. Duties and responsibilities of this role may vary in the future.