Store Leader - Elevate Service & Standards

Screwfix Direct Ltd.; Sandyford; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

29 days annual leave

20% discount with Screwfix and B&Q

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards. You’ll manage a small team, reconcile cash, and handle stock concerns with a view toward smooth, friendly service.

Join a growing team with excellent training, ongoing development, and a strong emphasis on customer satisfaction. Competitive salary, and a generous leave policy are on offer.

Qualifications

• An experienced supervisor or duty manager managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Customer service

Team leadership

Fast-paced environment

Flexible

Reliable

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold store standards. You’ll manage a small team, reconcile cash, and handle stock concerns with a view toward smooth, friendly service.

Join a growing team with excellent training, ongoing development, and a strong emphasis on customer satisfaction. Competitive salary, and a generous leave policy are on offer.