Store Leader

River Island; Galway; On-site; EUR 40,000 - 65,000; Full time

Benefits offered by this job

50% staff discount

Uniform allowance

Retail Trust support

Pension scheme

Job summary

River Island in Galway is seeking an experienced Store Manager to lead daily operations, drive sales and maximise profitability. You will coach a team, manage stock, analyse reports and ensure the store layout and standards meet River Island's brand expectations.

You will recruit and develop talent, control costs, protect assets and deliver a world-class customer experience. The role requires strong leadership, excellent communication and a proven track record at store management level or as a

Qualifications

• Proven ability to lead a store team to meet and exceed KPI targets including sales, payroll and stock loss.
• Strong communication skills and ability to motivate staff at all levels.
• Experience at store management level or as a deputy stepping up to store manager responsibilities.

Responsibilities

• Drive sales & maximise profit by identifying opportunities and maintaining high store standards.
• Lead by example to deliver world-class customer service and upsell across store areas.
• Recruit, coach and develop store team; manage succession planning and performance.
• Control payroll and costs; ensure stock integrity and loss prevention measures.

Skills

Store leadership

Team management

Customer service

Cost control

KPI tracking

Job description

Description

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

Department: Store Management

Location: Galway

What We Are Looking For…

• Drive sales & maximise profit - you will be responsible for identifying opportunities to increase your stores contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
• Connect with our customers - you will ensure every customer receives a world class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up sell across all areas of the store.
• Recruit & retain the best talent - you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
• Control costs & manage loss prevention - you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
• Have a proven track record in managing store KPI’s including sales, payroll, controllable costs, stock loss and service
• Be a great communicator across all levels
• Have great leadership skills
• Be passionate about delivering a world class experience to our customers
• Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up

This Is For You…

• Discount -Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
• RI Rewards - Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with the Retail Trust!
• Island culture - Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
• Family Hub - Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment
• Giver Island - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding
• Opportunities - Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications
• Pension - A contributory private pension scheme
• Holiday - 28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe

We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment. Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.