Staff Software Engineer, Team Agent

United States Digital Space LLC; Ireland; Hybrid; EUR 90,000 - 140,000; Full time

Job summary

Toast is building AI-powered agents for restaurant operations. Join us as a Staff Software Engineer to help design, develop, and deliver autonomous Team Agent solutions that blend LLMs with practical workforce management.

You'll work in a hybrid environment in Ireland, collaborating with product, design, and engineering to ship impactful features that improve labor optimization, guest experiences, and team performance.

Qualifications

• Strong foundation in object oriented languages (Java, Kotlin).
• Experience with modern web tech (React, TypeScript, REST, GraphQL).
• Interest in coding agents and agentic development practices.
• Passion for autonomous agents and LLMs; cross-functional collaboration experience.

Responsibilities

• Hands-on development and shipping Team Agent products that leverage LLMs and agentic frameworks.
• Tackle end-to-end tasks in a collaborative team environment.
• Partner with product managers, designers, and engineers to build autonomous agents for workforce management.
• Design, estimate, implement, test, and debug end-to-end agent solutions.
• Adopt and advocate for agentic development practices and specs-driven development.
• Mentor peers through code-pairing and code/review sessions.
• Contribute to product design and feature discussions for Team Agent space.

Skills

Java

Kotlin

React

TypeScript

REST

GraphQL

Agentic development

Mentoring

LLMs

Team collaboration

Tools

Agent frameworks

Job description

the company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We're looking for a Staff Software Engineer to join in building AI agents for the company's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.

A day in the life (Responsibilities)

• Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks

• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment

• Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management

• Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions

• Adopt and advocate for bleeding-edge spec-driven development and agentic development practices

• Mentor developers through code-pairing and detailed code, architecture, and project reviews

• Champion best practices for agent development, deployment, and quality life cycles

• Actively contribute to product design and feature selection discussions for the Team Agent space

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object oriented language(s)

• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)

• Experience or strong interest in using coding agents and adopting agentic development practices

• Passion for building autonomous agents and working with LLMs

• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders

• Experience and interest in mentoring peers

• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.

• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement

Special Sauce (Nonessential Ingredients)

• Experience designing agentic products

• Experience building systems that leverage LLMs and other ML models

• Experience with event-driven distributed systems

• Solid understanding of workforce management

• Solid understanding of restaurant operations

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits athttps://careers.toasttab.com/the company-benefits.

How the company Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:https://careers.toasttab.com/locations-the company

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At the company, our employees are our secret ingredient—when they thrive, we thrive.The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-the company.

*For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*