Sports Retail Advisor - Customer Experience Pro

Intersport Elverys; Cork; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Generous in-store discount

Brand Training Events with Nike, etc.

Learning Development

Job summary

Intersport Elverys in Cork seeks a flexible Sports Advisor to deliver a high-quality in-store experience, drive sales and build product knowledge. You will engage with customers, promote promotions and ensure a positive service touchpoint at every visit.

The role emphasizes enthusiasm, strong communication and teamwork as part of a dynamic retail environment, with opportunities to contribute to sustainability goals and store initiatives.

Qualifications

• Experience in a customer service role with face-to-face contact is desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Great communication skills, energetic and focused on delivering a great customer experience.

Responsibilities

• Ensure every customer in our stores gets a personal and positive service experience.
• Have full knowledge of our product catalogue and current promotions.
• Engage with and profile customers to offer the best products and optimise sales.
• Play an active role in helping achieve sustainability goals and implement policies.
• Use store tools including Assisted Selling, Safesize, e-receipts, radio systems.
• Ensure store areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, fixtures and displays to a high standard.
• Assist with deliveries and stock handling.
• Be security conscious and deter theft; monitor stock.
• Operate till and handle financial transactions; deliver a great last impression.

Skills

Customer service

Communication

Retail experience

Face-to-face service

Tools

POS till

Safesize

e-receipts

Job description

Intersport Elverys in Cork seeks a flexible Sports Advisor to deliver a high-quality in-store experience, drive sales and build product knowledge. You will engage with customers, promote promotions and ensure a positive service touchpoint at every visit.

The role emphasizes enthusiasm, strong communication and teamwork as part of a dynamic retail environment, with opportunities to contribute to sustainability goals and store initiatives.