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Toast is building a platform to help restaurants operate efficiently, with a focus on AI-assisted development and scalable backend services. Join a team delivering end-to-end features across the stack, collaborating closely with product and design to ship value to operators and guests.
The role emphasizes collaboration, curiosity, and a growth mindset as we expand globally and invest in mid-market solutions that empower customers to focus on their core businesses.
the company is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. From independent operators to global enterprise chains with thousands of locations, the company powers the full guest and operator experience - point of sale, kitchen display, online ordering, analytics, and beyond.
International expansion is a critical growth engine for the company's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. As we gain market share, we are increasing our up-market product investment into Mid-Market (MM). Our goal is to be able to win and retain larger and more complex restaurant and hospitality operators.
As part of this team’s mission you will get close to customers to fully understand the nuances of each of their unique needs, to ensure your contributions are making a meaningful impact to their business.
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:https://careers.toasttab.com/locations-the company
At the company, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at the company. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.