Site Reliability Engineer

Jobtailor; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a Site Reliability Engineer to design, implement, and operate highly available systems on Microsoft Azure with a focus on reliability metrics and automation. You will build IaC using Bicep, ARM, and Terraform, enhance CI/CD pipelines, and implement robust monitoring and alerting.

Collaboration with Development and QA teams will be key to improving resilience across services. The role demands strong Azure experience, containerization skills with Docker/Kubernetes, and a

Qualifications

• Proven experience as a Site Reliability Engineer or in a similar reliability-focused role within a SaaS or cloud-native environment.
• Strong hands-on experience operating production workloads on Microsoft Azure across compute, networking, storage, and monitoring services.
• Infrastructure as Code expertise using Bicep, ARM, Terraform, or similar tools.
• Strong automation and scripting capability (PowerShell essential; additional scripting languages advantageous).
• Experience working with containerised environments (Docker) and orchestration concepts such as Kubernetes.
• Practical experience with observability tooling such as Azure Monitor, Grafana, Prometheus, Datadog, or OpenTelemetry.
• Strong understanding of structured incident response, SLA/SLO concepts, and reliability engineering practices.
• Knowledge of security best practices and compliance standards such as ISO27001, SOC 2, and GDPR.
• Strong problem-solving capability with the ability to troubleshoot complex, distributed systems.
• Effective communication skills and ability to collaborate across engineering, operations, and business stakeholders.
• Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) are desirable.

Responsibilities

• Design, implement, and operate highly available, scalable, and fault‑tolerant systems on Microsoft Azure.
• Define, track, and improve reliability metrics, including service health indicators and operational performance reporting.
• Develop and maintain Infrastructure as Code using Bicep, ARM, Terraform, or similar tooling to ensure consistent and reproducible environments.
• Build automation for provisioning, deployment, scaling, and operational workflows, reducing manual intervention and operational toil.
• Enhance CI/CD pipelines in collaboration with DevOps to improve deployment safety, reliability, and efficiency.
• Implement and maintain monitoring, logging, tracing, and alerting solutions to ensure real‑time visibility and rapid issue detection.
• Define meaningful alerting strategies that reduce noise and improve response effectiveness.
• Lead incident response activities, including structured troubleshooting, stakeholder communication, root cause analysis, and post‑incident reviews.
• Strengthen incident and problem management processes to improve SLA adherence and customer impact mitigation.
• Implement systemic improvements to prevent repeat incidents rather than applying short‑term workarounds.
• Embed security and compliance best practices across infrastructure, including access control, encryption, and policy enforcement.
• Drive continuous service improvement initiatives to enhance performance, reliability, efficiency, and operational maturity.
• Collaborate closely with Development and QA teams to improve application resilience and supportability.

Skills

Site Reliability Engineering

Cloud infrastructure

PowerShell

Automation & Scripting

Communication & Collaboration

Tools

Docker

Kubernetes

Terraform

Bicep

ARM templates

Azure Monitor

Grafana

Prometheus

Datadog

OpenTelemetry

Job description

Responsibilities

• Design, implement, and operate highly available, scalable, and fault‑tolerant systems on Microsoft Azure.
• Define, track, and improve reliability metrics, including service health indicators and operational performance reporting.
• Develop and maintain Infrastructure as Code using Bicep, ARM, Terraform, or similar tooling to ensure consistent and reproducible environments.
• Build automation for provisioning, deployment, scaling, and operational workflows, reducing manual intervention and operational toil.
• Enhance CI/CD pipelines in collaboration with DevOps to improve deployment safety, reliability, and efficiency.
• Implement and maintain monitoring, logging, tracing, and alerting solutions to ensure real‑time visibility and rapid issue detection.
• Define meaningful alerting strategies that reduce noise and improve response effectiveness.
• Lead incident response activities, including structured troubleshooting, stakeholder communication, root cause analysis, and post‑incident reviews.
• Strengthen incident and problem management processes to improve SLA adherence and customer impact mitigation.
• Implement systemic improvements to prevent repeat incidents rather than applying short‑term workarounds.
• Embed security and compliance best practices across infrastructure, including access control, encryption, and policy enforcement.
• Drive continuous service improvement initiatives to enhance performance, reliability, efficiency, and operational maturity.
• Collaborate closely with Development and QA teams to improve application resilience and supportability.

Requirements

• Proven experience as a Site Reliability Engineer or in a similar reliability‑focused role within a SaaS or cloud‑native environment.
• Strong hands‑on experience operating production workloads on Microsoft Azure across compute, networking, storage, and monitoring services.
• Infrastructure as Code expertise using Bicep, ARM, Terraform, or similar tools.
• Strong automation and scripting capability (PowerShell essential; additional scripting languages advantageous).
• Experience working with containerised environments (Docker) and orchestration concepts such as Kubernetes.
• Practical experience with observability tooling such as Azure Monitor, Grafana, Prometheus, Datadog, or OpenTelemetry.
• Strong understanding of structured incident response, root cause analysis, SLA/SLO concepts, and reliability engineering practices.
• Knowledge of security best practices and compliance standards such as ISO27001, SOC 2, and GDPR.
• Strong problem‑solving capability with the ability to troubleshoot complex, distributed systems.
• Effective communication skills and ability to collaborate across engineering, operations, and business stakeholders.
• Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) are desirable.