Site Automation Engineer - Robotics/PLC

Bright Machines, Inc.; Cork; On-site; EUR 75,000 - 80,000; Full time

Job summary

Bright Machines, Cork, Ireland, seeks a Site Service Engineer to own performance and reliability of robotic assembly systems at a major customer site. You will be the technical interface among the customer, partners, field teams, and Bright Machines’ remote experts, using live data and diagnostics to resolve issues and drive continuous improvement.

You will train customers on device operation, maintenance, and repair, and ensure high system uptime while coordinating with cross‑functional teams.

Qualifications

• 5+ years in a customer‑facing technical role.
• Experience in automation and robotics environments.
• Associate's Degree (Mechanical or Electrical); Bachelor’s Degree preferred.

Responsibilities

• Manage multiple robotic assembly systems at a major customer site.
• Interface with customer and manufacturing partners on equipment performance.
• Collect feedback and drive continuous improvement and product roadmap.
• Coordinate between remote experts and on-site team.
• Troubleshoot hardware/software issues using live data and diagnostic tools.
• Maintain status reports at various levels of detail.

Skills

Customer-facing tech role

Automation robotics

Electrical knowledge

Mechanical knowledge

3D CAD basics

Vision systems (MATROX, COGNEX)

Documentation and reporting

Troubleshooting live data

Education

Associate's Degree (Mechanical or Electrical)

Bachelor’s Degree preferred

Tools

FANUC IR + FANUC DCS

Beckhoff PLC

Job description

RETHINK MANUFACTURING

Theonly way toignite changeis to build the best team. At Bright Machines®,we’reinnovators and experts in our craft who have joined together tomanufacturetheAI and data center infrastructureat the edge. We believeunifyingsoftware, intelligent automation, anddataisthe answerto delivering qualityand flexibilityatscale. We deliver products to meet the demands of today whilecontinuously investing in our Bright Factory modelto take advantage of what comes next.

Working with us meansyou’llhave the opportunity to make lasting, impactful changes for our company and our customers. Ifyou’reready to apply your exceptional skills toa brighter way of manufacturing AI infrastructure,we’dlove to speak with you.

ABOUT THE ROLE

Location: Cork, Ireland

Title: Site Service Engineer | Site Automation Engineer

The Site Automation Engineer owns the performance and reliability of robotic assembly systems deployed at a major customer site. This role serves as the primary technical interface between the customer, manufacturing partners, field teams, and Bright Machines’ remote experts. You’ll use live data, diagnostic tools, and hands‑on automation and robotics troubleshooting to resolve hardware and software issues, drive continuous improvement, and ensure high system uptime. Strong communication, customer focus, and experience in automated manufacturing environments are key to success.

WHAT YOU WILL BE DOING

• You will be responsible for multiple robotic assembly systems deployed to a major tech customer

• You will be interacting with customer and customer manufacturing partner about performance of our equipment

• You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development

• You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads

• Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions

• Maintain status reports at various levels of detail and synthesis

• Educate and train customers on device operation, maintenance, troubleshooting and repair

• Provide excellent customer service, actively listen to customer concerns, and address issues

WHAT YOU WILL BRING

• 5 or more years in a customer‑facing technical role

• Experience in an automation and robotics environment

• Associate's Degree (Mechanical or Electrical), Bachelor’s Degree preferred

• Automation, robotics, and PLC experience

  • Robotics preferable: FANUC IR + FANUC DCS knowledge

  • PLC preferable: Beckhoff PLC

• Experience using Vision systems for inspection and point of interest interpolation

  • Preferable MATROX and COGNEX

  • General understanding of vision systems and optics

• Experience with labeling applications

  • Industrial printers

    • Preferable: HERMES and ZEBRA

• Understanding of complex programming (nested recipes)

• Confidence around electro‑mechanical systems and a zest for diagnosing new systems with complex failure modes

• Technical documentation experience (reading, creating, editing)

  • Understanding of electrical and pneumatic documentation

  • Understanding of 2D and 3D mechanical documentation

  • Basic skill/experience with 3D CAD software

    • Preferable: SolidWorks

• Ability to repair and maintain mechanical systems

• Self starter with ability to work productively with minimal supervision

• Calm, collected demeanor and commitment to customer service

• Good reporting, data collection, and analysis skills

IT WOULD BE GREAT IF YOU HAD

• Experience in an electronics manufacturing environment or similar

• Familiarity with code, command line interfaces, and can find your way around a LAN. (Production-style coding is not required)

€75,000 - €80,000 a year

BE EMPOWERED TO CHANGE AN INDUSTRY

Bright Machines is a next‑generation, AI‑enabled manufacturer focused on data center infrastructure production. Bright Machines uses its proprietary AI‑based robotics and software to assemble AI infrastructure hardware products (i.e., data center servers) for hyperscalers, neoclouds, and leading Original Equipment Manufacturers (OEMs) to reduce their time to revenue. With its Bright Factory model, Bright Machines builds higher quality data center infrastructure at scale, addresses increasing market demands for computing power due to the surge of AI, and answers the call to the U.S. national mandate to reshore manufacturing.
Bright Machines is headquartered in San Francisco, California, with an integration center in Guadalajara, Mexico. The company has been recognized as one of Forbes’ AI 50, awarded “Best AI-based Solution for Manufacturing” by AI Breakthrough, named a “Technology Pioneer” by the World Economic Forum, and highlighted by several other leading technology and innovation organizations.