Shift Leader: Lead Team, Craft Great Coffee & Service

Caffè Nero; Galway; On-site; EUR 19,000 - 25,000; Full time

Benefits offered by this job

Unlimited free handmade drinks

Up to 75% off food and packaged drinks

50% off drinks off shift

Bank holiday pay

Benefits platform

Job summary

Join Caffè Nero in Galway as a Shift Leader and help run busy store operations with a smile. You’ll lead a personable team, deliver great service and ensure coffee and drinks are made to each customer’s taste.

Great training is provided, with opportunities to grow your career. Expect extra pay on Bank Holidays, generous staff discounts, and access to our benefits platform as part of a friendly, supportive team.

Qualifications

• Experience as Supervisor or Team Leader preferred.
• No coffee experience required; full training provided.

Responsibilities

• Lead the shift and team by example.
• Make fantastic coffee and other drinks to order.
• Provide great service in-store and via deliveries, offering a personalised experience.
• Keep customer areas clean, safe, and well-organised for service.
• Take pride and strive for excellence in all duties.

Skills

Shift Leader experience

Customer service

Job description

Join Caffè Nero in Galway as a Shift Leader and help run busy store operations with a smile. You’ll lead a personable team, deliver great service and ensure coffee and drinks are made to each customer’s taste.

Great training is provided, with opportunities to grow your career. Expect extra pay on Bank Holidays, generous staff discounts, and access to our benefits platform as part of a friendly, supportive team.