Service Administrator, Co. Kildare

Leinster Appointments; Dublin; Hybrid; EUR 34,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a full-time Service Administrator in County Kildare. This hybrid role requires two days in the office and three days working from home. Responsibilities include preparing invoice documentation, achieving monthly targets, and maintaining customer records. The ideal candidate will have motor trade experience and excellent organizational skills. The salary is up to €40,000 with flexible hours after training and occasional Saturday work.

Qualifications

• Motor trade/claim handling experience required.
• Good technical knowledge of motor vehicles.
• Highly organized.
• Ability to work to challenging deadlines.

Responsibilities

• Prepare and process invoice and claim documentation.
• Achieve monthly invoicing targets based on training.
• Daily scanning and digital filing of job packs.
• Run daily invoicing reports for trend analysis.
• Resolve invoice-related queries timely.
• Maintain customer and vehicle information records.
• Support warranty and contract audits.
• Collaborate with workshop teams for job pack processing.
• Assist in warranty and contract processes.
• Monitor KPIs for accuracy and quality.
• Produce operational reports as needed.
• Complete documentation to meet internal standards.
• Follow established procedures.
• Provide cover for CVRT and CSR functions as needed.

Skills

Motor trade experience

Technical knowledge of motor vehicles

Organizational skills

Ability to work to challenging deadlines

Job description

Leinster Appointments is currently recruiting for a permanent, full time Service Administrator in Co. Kildare.

The role is hybrid with 2 days in the office and 3 days at home.

Hours of work 9am - 6pm with one hour for lunch. There is flexibility in those hours once trained and settled in.

Every third Saturday - 8am - 12pm

Salary up to €40,000

• Accurately prepare and process invoice and claim documentation for retail, warranty, and contract job packs.
• Work towards achieving monthly invoicing targets as outlined in the training plan.
• Ensure daily scanning and digital filing of job packs.
• Run daily invoicing reports to support trend analysis and dashboard updates.
• Manage, investigate, and resolve invoice-related queries in a timely manner.
• Maintain and update customer and vehicle information records.
• Support the preparation and completion of warranty, contract, and retail audits.
• Collaborate closely with workshop teams to ensure efficient processing of job packs.
• Assist in the administration and control of parts warranty and contract processes.
• Track and monitor KPIs to maintain accuracy, efficiency, and quality performance.
• Produce weekly, monthly, and ad-hoc operational reports as required.
• Complete all documentation to meet internal standards and compliance requirements.
• Follow all established procedures and best practices.
• Provide cover for CVRT and CSR functions when needed.
• Perform additional duties and support activities as reasonably assigned.

The Person

• Motor trade/claim handling experience required.
• Good technical knowledge of motor vehicles.
• Highly organized.
• Ability to work to challenging deadlines.

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