Senior Workday Analyst

ICON Clinical Research; Ireland; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Retirement planning

LifeWorks EAP

Life assurance

Flexible benefits

Job summary

ICON plc is a world-leading healthcare intelligence and clinical research organization. We are recruiting for a Workday HRIS Lead Specialist to join our Dublin team on an office-hybrid basis.

The role focuses on the design, configuration and testing of Workday solutions across HCM and Recruiting/Onboarding, with opportunities to extend to other modules as needed. Strong stakeholder engagement and testing coordination are essential.

Qualifications

• Degree in IT, Business, HR or equivalent practical experience.
• Strong Workday configuration experience with hands-on capability in HCM and Recruiting/Onboarding.
• Experience across multiple Workday modules; Benefits and/or Absence exposure desirable.
• Proven ability to lead BAU support, enhancements and small-to-medium changes.

Responsibilities

• Lead investigation of business needs and translate requirements into functional solutions.
• Own design, configuration, testing and implementation of Workday HRIS across HCM and Recruiting/Onboarding.
• Provide cross-module BAU support and lead enhancements and issue resolution.

Skills

Workday configuration

HCM

Recruiting/Onboarding

BAU support

UAT testing

Stakeholder engagement

Cross-module knowledge

Analytical skills

Education

Degree in IT/Business/HR

Tools

Workday modules

Job description

Workday HRIS Lead Specialist - Office Hybrid in Dublin, Ireland

ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What You Will Do:

• Lead the investigation and understanding of business needs, HR processes and system opportunities, translating requirements into clear functional solutions and user stories where appropriate.
• Own the design, configuration, testing and implementation of Workday solutions across HCM and Recruiting/Onboarding, with the ability to contribute across additional modules as business demand requires.
• Provide cross-module support and functional leadership for BAU activities, enhancements, issue resolution, release readiness and continuous improvement initiatives.
• Build strong relationships with HR, HRSS, COEs, IT, external partners and other key stakeholders to shape workable solutions and ensure alignment on scope, priorities, timelines and business outcomes.
• Act as a credible functional partner to stakeholders, using strong communication and influencing skills to challenge constructively, manage expectations and drive decisions where required.
• Collaborate with subject matter experts, technical teams and implementation partners to assess impacts, dependencies and solution options across Workday and connected processes.
• Manage user acceptance testing, ad hoc testing and production verification activities, ensuring robust test coverage and high-quality delivery.
• Identify opportunities to improve workflows, simplify processes, reduce manual effort and maximise the value of Workday across the business.
• Partner with IT and integration teams to review downstream impacts, troubleshoot issues and support sustainable end-to-end solutions.
• Manage and prioritise multiple streams of work simultaneously, balancing operational support, small enhancements and broader project activity.
• Contribute to HR Technology ways of working, documentation, testing standards, governance and continuous improvement across the team.

Experience/Candidate Profile:

• Degree qualified in IT, Business, HR or a related discipline, or equivalent practical experience.
• Strong Workday configuration experience is essential, with proven hands-on capability in HCM and Recruiting/Onboarding.
• Experience across multiple Workday modules is strongly preferred; exposure to Benefits and/or Absence is highly desirable.
• Demonstrated ability to operate as a lead functional analyst across BAU support, enhancements and small-to-medium change delivery.
• Excellent stakeholder engagement, communication and influencing skills, with the ability to build trust and credibility across technical and non-technical audiences.
• Strong analytical, organisational and problem-solving skills, with the ability to balance detail, pace and quality.
• Experience in testing, UAT coordination, post-implementation support and change governance.
• Comfortable working in a global environment with competing priorities, multiple stakeholder groups and evolving module needs.

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.