Senior Technical Infrastructure Program Manager, Dc Infra Capacity Delivery

Amazon Data Services Uk Limited; Dublin; Hybrid; GBP 110,000 - 150,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Technical Infrastructure Program Manager (TIPM) to lead data center expansion programs across EMEA, based in London or Dublin. You will coordinate cross-functional teams including Real Estate, Engineering, Procurement, Construction and Operations to deliver capacity for AWS customers.

The role requires strong communication, oversight of end-to-end delivery from pre-design through handover, and up to 25% travel.

Qualifications

• Bachelor's degree or equivalent in a related technical field.
• Experience in program or project management.
• Experience designing or constructing data centers or critical infrastructure.
• Experience managing large-scale end-to-end projects.

Responsibilities

• Take large, complex projects and break them down into manageable pieces.
• Clearly communicate goals, roles, responsibilities, and outcomes to internal cross-functional and remote teams.
• Deliver end-to-end data center expansion programs in the EMEA region.
• Manage interfaces between internal and external stakeholders to ensure on-time, on-budget delivery.

Skills

Program/Project management

Stakeholder management

Cross-functional collaboration

Communication

Education

Bachelor's degree or equivalent in a related technical field

Job description

Amazon are seeking a Technical Infrastructure Program Manager (TIPM) to support our European Data Center infrastructure growth initiatives. Based in our Dublin or London corporate & Data Center offices, the TIPM will lead cross functional teams to drive the implementation and deployment of data center expansion projects to meet the demands of our rapidly growing business.

Our Technical Program Managers are strong communicators both written and verbally and lead multi-discipline, highly technical physical infrastructure project teams. They lead teams of internal and external stakeholders through all stages of the Data Center development lifecycle from initial site due diligence through Construction and into Operation. The core role of the TIPM is to deliver capacity for our customers through developing delivery programs and working closely with stakeholder teams to identify risks and resolve issues to ensure those programs are delivered on time and within budget.

The TIPM partners with various stakeholder teams during data center delivery; Real Estate to support the feasibility and selection of new sites; Energy to ensure suitable grid connection is available; Design Engineering to coordinate project specific inputs, constraints and risks into designs; Procurement to secure on time delivery of critical equipment; Construction Management to track budget & progress; and Operations to complete the project with successful handover, to name but a few.

In this role you will;

• Take large, complex projects and break them down into manageable pieces,
• Clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote teams.
• Up to 25% travel is envisaged within EMEA. (Delivery TIPMs only)
• Be responsible for end-to-end program delivery from pre-contract design up to final handover to Operations of Colo, Hybrid Colo & AWS Leased/Owned Data Centers in the EMEA region.
• Manage interface between internal (Real Estate, Engineering, Procurement, Construction, Infrastructure Deployment, Networking, Operations, Security, Fiber, Finance etc.) and external stakeholders (Contractors, Colo Vendors) to ensure on time and on budget delivery of Data Center projects.
• Build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
• Work with Capacity Planning, Energy and Real Estate teams to develop short & long term build strategies to meet forecast demand.
• Support continuous process improvement through leading workflow updates, documenting & implementing lessons learned and sharing knowledge across delivery teams to ensure EMEA wide efficiency improvements.
• Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.

Key job responsibilities

Deliver critical capacity (DC builds) of high value at pace. Function in high ambiguity situations, engage stakeholder teams, and deal with senior level external stakeholders. Resolve complex technical and non-technical risks/issues/blockers. Take ownership of multi-build, cross region programs in parallel. Work with partners to shape cluster growth. Report to senior leadership. Operate fluently as Project Manager - knowledge, tools, admin, principles, techniques, communication, reporting etc

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, , and passionate voices our teams bring to everything we do.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent in a related technical field
• Experience in program or project management
• Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants
• Experience managing large-scale projects from end to end

PREFERRED QUALIFICATIONS

• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
• Experience in data center design, construction, operations, or facility maintenance
• Project Management Professional (PMP) or equivalent certification
• Experience working with multiple stakeholders at various levels and in different locales to drive alignment