Senior Director, Product & Operations Lead

Coca-Cola; Ireland; On-site; EUR 180,000 - 240,000; Full time

Job summary

Coca-Cola Ireland is seeking a Product & Operations Lead Senior Director to empower a team of Product Managers and drive end-to-end product delivery across global digital initiatives. The role emphasizes data-driven decisions, cross-functional collaboration, and governance aligned with GDPR and EU AI Act standards.

The ideal leader will foster a product-led culture, balance strategic guidance with empowerment, and ensure operational excellence across complex programs with global partners and

Qualifications

• Demonstrated ability to mentor product managers and lead cross‑functional teams.
• Experience delivering large-scale digital initiatives and platforms.
• Strong knowledge of GDPR and EU AI Act standards in product governance.

Responsibilities

• Lead and empower a team of Product Managers to deliver measurable outcomes.
• Mentor teams on product discovery, agile development, and customer-centric solutions.
• Partner with business, product, and digital teams to align priorities with enterprise objectives and GDPR-compliant data handling.

Skills

Leadership

Product management

Agile delivery

Stakeholder management

GDPR compliance

Data-driven decisions

Job description

Job Description Summary:

The Coca‑Cola Company is evolving into a more digital‑first, data‑driven enterprise to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to accelerate the KO system's next chapter of growth by reimagining our core competitive advantages. Building on a strong foundation of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases, we are now shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency.

This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains. Success will require more than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation, data and technology fluency, and seamless partnership between business and digital teams.

Success requires leaders who embrace collaboration, empower product teams, and are open to experimentation-without imposing rigid mandates or exerting unnecessary influence. This role involves leading and mentoring a team of Product Managers, fostering their growth as independent, empowered decision-makers with end-to-end ownership of their products.

The Product & Operations Lead Senior Director is responsible for leading and empowering a team of Product Managers to deliver measurable customer and business outcomes while ensuring alignment with the organization's strategic objectives. This role plays a vital part in driving operational excellence, regulatory compliance (e.g., GDPR, EU AI Act), and product governance across complex, cross-functional digital initiatives.

The ideal candidate fosters a product-led culture by mentoring Product Managers, promoting autonomy, and embedding best practices in product discovery and agile delivery.

This leader builds collaborative frameworks that enhance alignment, streamline processes, prioritize customer value, and scale impactful operations across the enterprise. Success requires strong leadership, open-mindedness, and the ability to balance strategic guidance with supporting empowered product teams to achieve organizational transformation.

The role combines product leadership, operational management, and execution oversight to accelerate value delivery, improve organizational alignment, and enhance business outcomes. The Product & Ops Lead partners closely with global teams, operating units, bottlers, and cross-functional stakeholders to streamline processes, optimize delivery operations, improve visibility and governance, and enable scalable execution across the enterprise.

Success in this role requires strong strategic thinking, operational rigor, stakeholder leadership, and the ability to drive clarity and execution within highly matrixed and fast-moving environments.

Responsibilities include:

• Lead and empower a team of Product Managers to deliver measurable outcomes by fostering ownership, accountability, and innovation.
• Mentor Product Managers on best practices for product discovery, agile development, and customer‑centric solutions.
• Partner with business, product, and digital teams to align priorities and execution plans with enterprise objectives while embedding GDPR‑compliant data handling processes.
• Lead operational governance and execution management across strategic products, platforms, transformation initiatives, and cross‑regional programs, ensuring alignment with GDPR and EU AI Act standards.
• Encourage a culture of evidence‑based decisions and experimentation, emphasizing continuous learning over rigid solutions.
• Establish and manage operational rhythms, governance forums, delivery tracking, KPI reporting, and executive visibility processes.
• Coordinate cross‑functional activities to ensure successful planning, prioritization, delivery, stabilization, and continuous improvement of products and capabilities.
• Identify operational risks, execution gaps, dependencies, and process inefficiencies and proactively drive mitigation strategies.
• Partner with business leaders and delivery teams to ensure alignment between strategic priorities and operational execution.
• Evaluate emerging tools, automation opportunities, AI‑enabled capabilities, and operational best practices to improve execution effectiveness.
• Manage stakeholder communications and engagement across multiple business functions and leadership levels.

ORGANIZATIONAL IMPACT

Leads operational execution and governance activities across complex enterprise initiatives spanning multiple functions, operating units, and external partners.

Drives impact by mentoring a team of Product Managers, aligning them with strategic objectives while enabling their professional growth.

Shapes a product‑led culture that empowers decision‑mak