Senior Business Support Assistant B4

NHS Ayrshire & Arran; Hospital; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Salary Sacrifice Car Benefit Scheme

Job summary

NHS Greater Glasgow and Clyde is recruiting for an Administrative & Clerical Officer within Mental Health In-Patient Services at Leverndale Hospital. You will provide comprehensive secretarial and administrative support to senior managers and multidisciplinary teams.

The role also covers diary management, organisation of meetings and travel arrangements, minute-taking and production of reports. Travel across sites may be required, with adherence to NHS policies and governance.

Qualifications

• HNC/SVQ Level 3 in Administration or equivalent experience.
• Significant experience in a secretarial or administrative role.
• Proficiency in Microsoft Office and other IT systems.
• Advanced keyboard skills and excellent communication abilities.
• Strong organisational skills with the ability to manage competing priorities.
• Experience maintaining records, databases and office systems.

Responsibilities

• Provide secretarial and administrative support to senior managers and teams.
• Manage diaries, correspondence, enquiries and office systems.
• Organise meetings, events and travel arrangements, including minute-taking.
• Produce reports, presentations and other documentation.
• Maintain records, databases and administrative processes.
• Support procurement, payroll-related administration and cross-cover arrangements.
• Promote safe working practices within the department.

Skills

Advanced keyboard

Microsoft Office

Organisation skills

Communication skills

Records management

Education

HNC/SVQ Level 3 in Administration

Tools

Microsoft Office

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The post holder will join the Administrative & Clerical Team within Mental Health In-Patient Services at Leverndale Hospital, providing comprehensive secretarial and administrative support to senior managers and multidisciplinary teams. The role acts as a key point of contact for staff, patients, relatives, and external stakeholders, ensuring the smooth day-to-day operation of the service. Travel across various sites within the city may be required to support meetings and service activities.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern

Permanent, full-time 36 hours per week

Shift pattern: Monday - Friday

Base location: Leverndale Hospital

Key Responsibilities

• Provide secretarial and administrative support to senior managers and teams.
• Manage diaries, correspondence, enquiries and office systems.
• Organise meetings, events and travel arrangements, including minute-taking.
• Produce reports, presentations and other documentation.
• Maintain records, databases and administrative processes.
• Support procurement, payroll-related administration and cross-cover arrangements.
• Promote safe working practices within the department.

Knowledge, training, qualifications and/or experience required to do the job

Essential

• HNC/SVQ Level 3 in Administration or equivalent experience.
• Significant experience in a secretarial or administrative role.
• Proficiency in Microsoft Office and other IT systems.
• Advanced keyboard skills and excellent communication abilities.
• Strong organisational skills with the ability to manage competing priorities.
• Experience maintaining records, databases and office systems.

Desirable

• Knowledge of NHS systems and procedures.
• Experience supporting senior managers in a healthcare setting.
• Ability to drive and travel between sites as required.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Lesley Donnelly, Operations Coordinator - [e-mail] - 0141 211 6621

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community

We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.