Senior Business Analyst - Retail Banking

NTT America, Inc.; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Dublin seeks a professional with 8-10 years of banking experience, particularly in current accounts and deposits, to engage with business users, document requirements, and support UAT in a diverse environment. Candidates should have experience in core banking systems and strong stakeholder management skills.

Qualifications

• 8-10 years of experience in Banking and financial services.
• Experience in implementing Core Banking Systems is a plus.
• Ability to effectively work in multi-cultural and multi-national teams.

Responsibilities

• Engage with business users and document requirements.
• Conduct research for comprehensive solutions.
• Support client User Acceptance Testing.

Skills

Current Account Management

Branch Banking

Nostro/Vostro Account Management

Business Process Modelling

Agile Methodologies

Waterfall Methodologies

Stakeholder Management

Communication

Tools

JIRA

Confluence

Job description

Summary of Role

• Bring functional expertise in core banking domain having worked on liability products including current accounts, saving accounts and term deposits
• Experience on Branch Banking
• Interact with business users and technical team for understanding of functional requirements
• Document business requirements and process flows using different tools like JIRA, Confluence etc
• Provide feedback on test cases and support to Quality Assurance for testing
• Support in client UAT

Responsibilities of the role

• Engage with business users to define scope, understand business processes, problem statements and pain areas.
• Gather, document and analyse business requirements for core banking deposits including current accounts, term deposits and recurring deposits.
• Analyse Nostro and Vostro account structures, settlement processes and interbank reconciliation requirements.
• Support the identification of risks and mitigation approaches.
• Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project.
• Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client.
• Participate in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage.
• Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience.
• Conduct relevant research to increase understanding in support of developing comprehensive solutions.
• Participate in final User Acceptance Testing for all major developments in the domain.
• Assist in the preparation of various collaterals such as User Guide, SOP Documents, process flows etc.

Experience and skills required

• 8-10 years of experience in Banking and financial services with strong background in Current Account, Deposits and other liability accounts
• Experience of implementing Branch Banking
• Proven experience with Nostro/Vostro account management, cash and position reconciliation
• Experience of implementing Core Banking System would be an added advantage
• Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
• Experience in documenting business case, business process modelling, requirement elicitation through workshops
• Experience of working in both Agile & waterfall SDLCs
• Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
• Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams
• Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully

EEO Statement

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos). If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights). For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp).

Location

#LI-NorthAmerica