Senior Benefits Administrator

AON; Dublin; Hybrid; EUR 45,000 - 60,000; Full time

Job summary

A global professional services firm based in Dublin seeks a Senior Benefits Administrator. This hybrid role involves managing client portfolios, overseeing claims, and delivering exceptional service in Employee benefits, Pensions, and Risk. Candidates should have strong IT skills, and the QFA qualification (or be working towards it) is essential. The firm promotes a diverse and inclusive culture, offering comprehensive benefits and flexibility in work arrangements.

Benefits

Global Wellbeing Days

Comprehensive benefits package

Agile working environment

Qualifications

• Experience in Employee benefits with a couple of years in the industry.
• Strong technical knowledge in Pension and Risk, willingness to learn across product lines.
• Experience in Private Healthcare is an advantage.

Responsibilities

• Overseeing the renewal process for client portfolios.
• Managing claims and client queries.
• Supporting Pension and Risk Consultants.

Skills

Employee benefits background

Strong IT skills (Excel and Microsoft suite)

Self-motivated and driven

Good interpersonal skills

Education

QFA qualification (achieved or in progress)

APA in Private Medical Insurance (advantage)

Job description

Senior Benefits Administrator

Do you have experience in Employee benefits and strong technical knowledge in either Healthcare, Pension or Risk? Are you looking to achieve your QFA, or have you already obtained the qualification? This might be the role for you.

This is a hybrid role with the flexibility to work both virtually and from our Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role involves delivering a professional administration service to a portfolio of external Corporate clients including global organisations. Responsibilities include overseeing the renewal process, managing claims, engaging with members, coordinating with insurers, and ensuring compliance with legislative requirements for Pension, Risk, and Healthcare schemes. In addition, this position will support client Online Benefit Portals and play a key role in ensuring consistent service and collaboration between the Online Benefit Portals and Broking Teams.

The Administrator will be responsible for:

• Overseeing the renewal process
• Managing claims
• Handling client and member queries
• Providing support to Pension and Risk Consultants
• Managing insurers and ensuring legislative compliance for Pension, Risk, and Healthcare schemes on behalf of our clients.

In a busy and fast-paced environment you will be part of the administrative team and be supported in your daily tasks by friendly and accountable experts.

Skills and experience that will lead to success

Qualification

• Achieved or working towards qualification in QFA.
• Achieved or working towards APA in Private Medical Insurance would be an advantage but not essential.

Knowledge and Experience

The ideal individual for this role must show the commitment to superior service delivery expected by Aon and by our clients. Skills and experience that will lead to success are the following:

• The applicant is expected to have an employee benefits background with couple of years in the industry
• Strong technical knowledge in Pension and Risk, and a willingness to learn across other product lines of less experience
• Experience in Private Healthcare would be an advantage
• Strong IT skills are essential (Excel and Microsoft suite)
• Experience in Death in Service and Disability Claims would be an advantage but not necessary
• Self-motivated and driven individuals with a proven ability to manage their own workload and achieve deadlines
• A team player with good interpersonal skills who is willing to impart knowledge and develop knowledge and skills within your team.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work… and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.