Senior Analyst,Transfer Agency (Settlements)

Northern Trust; Limerick; On-site; EUR 55,000 - 75,000; Full time

Job summary

Northern Trust in Limerick is seeking a Senior Analyst, Settlements in the Transfer Agency department. The role focuses on overseeing cash payments, redemptions, subscriptions, dividends and rebates with strict currency deadlines, and supporting cross-border collaboration within a dedicated team.

You will work with Transfer Agency partners and Managers to deliver quality operations, audits, and onboarding of new partners while maintaining client service standards and regulatory compliance.

Qualifications

• Financial services experience desirable.
• Customer service experience advantageous.
• Ability to review and resolve complex issues under pressure while meeting challenging deadlines.

Responsibilities

• Manage the work queue and meet relevant deadlines.
• Answer queries in accordance with department procedures.
• Support mailbox monitoring to ensure queries are resolved within SLAs.
• Maintain adherence to Northern Trust policies, procedures and controls.
• Assist audits and project-related work.

Skills

Planning

Organisational skills

Initiative

Verbal reasoning

Numerical skills

Teamwork

Tools

Microsoft Office

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Senior Analyst, Settlements, Transfer Agency

LOCATION: LIMERICK

Role and Transfer Agency

Senior Analyst, Settlements role in the Transfer Agency department is based in Limerick and reports to the TA Settlements Manager. The position focuses on overseeing and performing quality assurance for external and internal cash payments, meeting strict currency deadlines, maintaining client service standards, satisfying regulatory requirements, and collaborating with partners across jurisdictions.

The role sits within a dedicated cross-jurisdictional Settlements Team. The Transfer Agency department provides third-party fund services to multiple fund management companies across shareholder service functions, including Client Services, Dealing, Registration, Settlements, Reconciliations, Distributions, Rebates and Commissions.

The Senior Analyst works with Transfer Agency partners and Managers on daily team support while developing on-the-job skills that contribute to the department’s overall performance.

Payment Oversight and Operational Control

The role is responsible for input, approval, and quality assurance checks on Redemptions, Subscriptions, Dividends, Commissions, and Rebate Payments, with each activity completed against strict currency deadlines.

Key operational duties include:

• Managing the work queue and completing assigned work within relevant deadlines.
• Answering queries in accordance with department procedures.
• Supporting mailbox monitoring so that queries are completed within the applicable service level agreement.
• Maintaining adherence to Client SLDs and to all Northern Trust policies, procedures, and controls.
• Supporting procedural reviews and enhancements to improve quality.
• Completing additional tasks that are relevant to the role and business requirements.

Team, Client, and Change Support

The Senior Analyst attends team huddles and meetings, maintains close working relationships with other Transfer Agency areas and external stakeholders, and participates in client visit meetings when required.

The position also includes:

• Taking an active role when the department undergoes an audit.
• Supporting project-related work as required.
• Helping onboard new partners and acting as a buddy or mentor to support their integration into the role.
• Making themselves available for on-the-job training.
• Maintaining cooperation with Transfer Agency areas such as Dealing and Registration, as well as internal areas including Client Services.

Accountabilities

Employees in the role are expected to comply with the regulatory regime applicable to Northern Trust’s operations and to exercise due care and diligence by ensuring that their areas of responsibility are organised and controlled.

The role also requires employees to observe proper standards of market, business, and personal conduct and to demonstrate integrity when carrying out their duties.

Key Relationships

Internal Stakeholders

The role involves relationships with:

• Relationship Managers.
• Client Service Managers.
• The Management Team.
• Internal clients, including other teams within Transfer Agency.

External Stakeholders

External relationships include:

• Regulators, including CBI and FED.
• External clients.
• External advisors.
• External auditors, trustees, and Compliance.
• Shareholders.

Qualifications, Skills, and Experience

The role profile identifies previous financial services experience as desirable and customer service experience as advantageous. It requires the ability to review and resolve complex issues under pressure while meeting challenging deadlines, together with the ability to work consistently to deadlines.

The expected skills and attributes include:

• Strong planning and organisational skills.
• Ability to work on one’s own initiative.
• Effective verbal reasoning and numerical skills.
• Strong Microsoft Office skills.
• Knowledge and understanding of working within a regulatory environment.
• Ability to work effectively as part of a team.

Core Competencies

The role requires capability across eight competency areas:

• Interpersonal: Relationship building, respectful interaction, problem solving, and understanding.
• Communication: Listening, oral communication, information sharing, and written communication.
• Self-management: Adaptability, integrity, learning, and trust building.
• Motivation: Closure and result seeking.
• Thinking: Decision making, idea generation, inclusion, and problem solving.
• Organisational knowledge: Current knowledge, knowledge, and understanding.
• Client service and quality: Quality, relationship building, and client satisfaction.
• Administration: Coordination, execution, planning, and time management.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.