Seasonal Heritage Guide & Visitor Experience Officer

Heritage Ireland; Ireland; Vor Ort; EUR 18.000 - 25.000; Teilzeit

Zusammenfassung

Office of Public Works seeks enthusiastic seasonal guides for Ross Castle to present Ireland’s heritage to visitors. The role covers visitor reception, ticketing, and delivering engaging guided tours while ensuring safety and compliance with site rules.

Candidates should have fluency in English, a passion for history, and the ability to engage diverse audiences on-site and online. Training and a team-oriented environment are provided.

Qualifikationen

• Fluency in English.
• Heritage awareness and an appreciation and interest in history.
• Ability to engage with diverse audiences on-site and online.
• Excellent interpersonal and communication skills.
• Sound judgement and decision making in emergency situations.

Aufgaben

• Protect the site and ensure visitor rules are observed.
• Reception duties: welcome visitors, manage tickets, sell materials.
• Give guided tours and develop commentary with supervisors.
• Assist with online booking management where applicable.
• Contribute to health and safety and quality customer service.

Kenntnisse

Fluency in English

Heritage awareness

Interpersonal skills

Team player

Communication skills

Tools

ICT systems

Jobbeschreibung

Office of Public Works seeks enthusiastic seasonal guides for Ross Castle to present Ireland’s heritage to visitors. The role covers visitor reception, ticketing, and delivering engaging guided tours while ensuring safety and compliance with site rules.

Candidates should have fluency in English, a passion for history, and the ability to engage diverse audiences on-site and online. Training and a team-oriented environment are provided.