Sales Manager, Mid-Market Sales, Google Customer Solutions (English, German)

Google; Dublin; On-site; EUR 132,000 - 135,000; Full time

Job summary

Google Ireland seeks a Sales Manager for Google Customer Solutions in Dublin. Lead and coach account teams, using consultative skills to understand advertiser needs and deliver measurable growth. Own relationships with clients and guide cross-functional collaboration to meet ambitious goals in a fast-paced AI-driven advertising environment.

You will work with executives to set objectives, drive performance metrics, and ensure strategic alignment across teams. English and German fluency required.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 11 years of business experience in advertising, marketing, consulting, media, business development, or advertising agencies.
• Experience building a book of business.
• Experience leading a business team.
• Experience in a people management role.
• Ability to communicate in English and German fluently to coach sellers and interact with customers.

Responsibilities

• Lead the management, operations, training, coaching and support of a business team of account strategists to deliver on business growth, engagement, and customer satisfaction goals.
• Work with executive leaders to ensure collaboration between your team, partner sellers, and cross-functional teams, and align on Google-wide priorities.
• Cultivate customer relationships through executive level meetings and speaking engagements.
• Guide and hold the team accountable for building and managing long-term plans with their customers.
• Define the future of deep customer interaction and help develop necessary infrastructure and processes.

Skills

English

German

Leadership

People management

Book of business

Strategy

Stakeholder influence

Education

Bachelor's degree or equivalent

Job description

Sales Manager, Mid-Market Sales, Google Customer Solutions (English, German)

Share Sales Manager, Mid-Market Sales, Google Customer Solutions (English, German)

corporate_fare Google place Dublin, Ireland

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

Share Sales Manager, Mid-Market Sales, Google Customer Solutions (English, German)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 11 years of business experience in advertising, marketing, consulting, media, business development, or advertising agencies.
• Experience building a book of business.
• Experience leading a business team.
• Experience in a people management role.
• Ability to communicate in English and German fluently in order to coach sellers internally and interact with customers externally.

Preferred qualifications:

• Experience with or coaching digital campaign management, particularly in Ads or competing products.
• Experience managing and inspiring high-performance business teams and in digital media.
• Experience in building relationships with internal and external executive-level stakeholders, particularly in an advertising or marketing context.
• Knowledge of the Swiss or Austrian marketing ecosystem.
• Ability to model and coach behaviors including executive-level engagement, effective questioning, and objection handling.
• Ability to own business team operations, including portfolio management, team building, Key Performance Indicators (KPI) measurement and execution.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will lead and coach account teams that use consultative business skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the business leadership team to set objectives and run the day-to-day operations for the business.

GCS Business teams are trusted advisors and engaged sellers who maintain focus on customer success by bringing the best Google has to offer. On the Small Business Sales (SBS) team, you will lead, coach, and motivate the team to use consultative business skills to understand our advertiser's needs and deliver solutions. You will own relationships and partner directly with clients to deliver sustainable solutions. You will accelerate business growth and think strategically about the business segment while working cross-functionally with partner teams.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: ₠132000 - ₠135000 (EUR) + 75% bonus target + equity + benefits

Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/).

Responsibilities

• Lead the management, operations, training, coaching and support of a business team of account strategists to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
• Work with the executive leaders to ensure collaboration between your team, partner sellers, and cross-functional teams, and align on Google-wide priorities.
• Cultivate customer relationships through key executive level meetings and speaking engagements.
• Guide and hold the team accountable for building and managing effective long-term plans with their customers.
• Define the future of deep customer interaction (e.g., automation, first-party data, customer lifetime value, DeepCRM analysis, online to offline, Customer Relationship Management (CRM) integrations, etc.) and help develop the necessary infrastructure and processes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google’s Applicant and Candidate Privacy Policy (./privacy-policy) .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.