Sales Development Representative

SendGrid, Inc.; Ireland; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

Parental and wellness leave

Healthcare

Retirement savings program

Job summary

Twilio is hiring a Sales Development Representative for its New Business and Strategic Sales teams. This remote Ireland role focuses on building pipeline through multi-channel outreach, training, and collaboration with Account Executives to generate new business opportunities.

You’ll drive outbound efforts, master key tools, and aim to exceed monthly targets in a fast-paced, growth-oriented environment.

Qualifications

• Growth-oriented and ready to build toward future leadership or customer-facing roles.
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!).
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach.
• Comfortable with change and energized by a fast-moving environment.
• Enjoy variety and creativity in your day-to-day workflow.
• Have a demonstrated ability to navigate challenges with resilience.
• Embrace responsibility and enjoy partnering with Account Executives as part of a team.
• 1+ year of customer-facing experience.

Responsibilities

• In this role, you’ll break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Tools

Salesforce

Outreach

Sales Navigator

Job description

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as our next Sales Development Representative supporting Twilio’s New Business and Strategic Sales organizations.

About the job

This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.

As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.

Responsibilities

In this role, you’ll:

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• Growth-oriented and ready to build toward future leadership or customer-facing roles.
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!).
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach.
• Comfortable with change and energized by a fast-moving environment.
• Enjoy variety and creativity in your day-to-day workflow.
• Have a demonstrated ability to navigate challenges with resilience.
• Embrace responsibility and enjoy partnering with Account Executives as part of a team.

Desired

• 1+ year of customer-facing experience.

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 0% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

• competitive pay
• generous time off
• ample parental and wellness leave
• healthcare
• a retirement savings program

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

Twilio is proud to be an equal opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.