Sales Consultant

Travelex; Leinster; On-site; EUR 80,000 - 100,000; Full time

Job summary

A global foreign exchange provider seeks motivated customer service experts to join their Retail Team in Leinster, Ireland. In this full-time role, you will deliver outstanding customer service, maximize sales, and represent the brand by promoting travel money products. Candidates should have a passion for travel, strong communication skills, and a detail-oriented approach. The position offers career growth opportunities, comprehensive training, and a positive workplace culture that values work-life balance.

Benefits

Comprehensive training

Career development opportunities

Health & well-being programs

Qualifications

• Passion for travel and a positive can-do attitude.
• Ability to build relationships internally and externally.
• Experience in retail, cash-handling, and/or banking is desirable.

Responsibilities

• Deliver excellence in customer service and achieve KPIs.
• Maximize sales and promote Travelex’s product range.
• Monitor stock levels and report differences.

Skills

Customer service excellence

Verbal communication

Retail experience

Attention to detail

Ability to work independently

Job description

Full Time

Come work for Travelex, the world’s largest foreign exchange company! Founded in 1976, Travelex has over 1,100 stores across the globe. We are passionate about retail and travel, but most importantly, we pride ourselves on providing the best customer service in the industry as we play a vital part in our customer’s travel journey.

The opportunity: You are a self-motivated, friendly retailer/customer service expert seeking a new challenge to join our Retail Team. You will be the face of Travelex, representing our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it’s your own. This role has a view to a Store Leader opportunity for career progression.

Key Accountabilities

• Deliver excellence in customer service and achieve individual KPIs/targets
• Maximize sales and promote to all customers our Travelex product range
• Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
• Monitor stock levels and fully investigate overs and shorts (differences) and report
• Comply with all company and location policy and procedures, including legal requirements

Your experience

• Passion for Travel and positive can-do attitude
• Excellent verbal communication and written comprehension skills
• Able to work independently and as a member of a team
• Enjoys working with numbers and detail in a structured environment
• Retail, cash-handling, and/or banking experience is desirable (but not essential)
• Ability to handle routine activities with attention to accuracy and detail
• A strong record of performance delivery through increased sales and/or performance against KPIs
• Ability to build and manage relationships across all levels, internally and externally

At Travelex, our colleagues are our core. You will be joining a workplace that offers:

• Development opportunities that will see you thrive and advance your career
• Comprehensive training conducted by specialised trainers
• A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
• Ongoing benefits such asPaid Parental leave, health & well being programs, social club and more