Sales Assistant | Centra Ballygall

Pelco Group; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Staff discount

Flexible schedules

Group health plan

Parental leave

Annual leave entitlement

Training and development

Job summary

Pelco Group is hiring for permanent full- and part-time Sales Assistants to join the Ballygall store in Dublin. You will provide exceptional customer service, help with stock and displays, and work closely with the team to meet store targets.

The ideal candidate will have at least 1 year in a busy customer service role, strong communication skills, and a proactive attitude. Flexibility to work weekends is required to support store operations.

Qualifications

• Minimum 1 year of experience in a busy customer service role.

Responsibilities

• Deliver exceptional customer service and create a first-class experience for shoppers.
• Ensure store presentation, merchandising, and standards are maintained.
• Assist with stock management, promotions, and displays.
• Support site management and colleagues to drive store performance.

Skills

Excellent communication

Customer service experience

Team collaboration

Flexibility

Job description

Our business is growing - are you passionate about retail and people? If so, we've just the position for you. We are looking for permanent Full and Part Time Sales Assistants to join our team in Ballygall.

Role purpose

To assist in all aspects of the retail store including the sales, fresh food department, profitability, waste and quality of all products, displays and customer service. Work collaboratively with the site management and colleagues to help drive the store. This would suit someone who has experience in delivering a first class customer experience and has a natural flair for working with a team while also enjoying using their own initiative.

Customer Service

• Ensure that customer satisfaction is the number one priority and consistently deliver and exceptional service by displaying I-CARE service excellence behaviours.
• Professionally handle all customer queries and complaints in line with company policy, in a timely manner and elevate where appropriate.

Operations & Standards

• Ensure and take responsibility for the efficient day-to-day running of all aspects of the site.
• Ensure that the site reflects company's standards of merchandising, presentation and Customer Care.
• Deliver new concepts as created.
• Bring innovation to promotions and displays.

Stock Management

• Ordering of stock from approved suppliers and in adherence to agreed product specification.
• Strictly follow stock rotation and control, traceability, correct storage and handling of each product.
• Record wastage and address daily and weekly.
• Ensure there is sufficient product for sale, yet keeping wastage levels to a minimum at all times.

The ideal candidate will have

• Minimum 1 years' experience in a busy customer service environment.
• As an ambitious individual you will welcome opportunities to gain knowledge and assume additional responsibilities.
• Flexibility to work, weekends inclusive
• Excellent communication skills.
• Highly driven with a strong work ethic.
• Passion for delivering an excellent customer experience.
• Thrive in a fast-paced working environment.

Our Benefits

Some of our benefits include:

• Competitive Rates of Pay
• Staff Discount
• Flexible Schedules
• Group VHI Health Care Scheme
• Paid Family Leave including Maternity & Parental Leave
• Enhanced annual leave entitlements up to 27 days
• Travel & Bike to Work Scheme
• Save as you earn Scheme
• Employee Referral Bonus
• Ongoing training, appraisals and career progression opportunities
• E-Learning and Development Portals