Sales Assistant

SuperValu; Moate; On-site; EUR 25,000 - 30,000; Full time

Job summary

A leading grocery retailer in Moate is seeking a dedicated customer service assistant to enhance customer satisfaction. The ideal candidate will engage with customers, ensuring their needs are prioritized, and actively live the brand's values. Responsibilities include managing customer queries, merchandising shelves, and embracing new initiatives. Prior experience in customer service is preferred, and a positive, team-oriented attitude is essential for success in this fast-paced environment.

Qualifications

• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Live SuperValu brand-values.
• Ensure customers receive an excellent shopping experience.
• Deal with customer queries efficiently and professionally.
• Merchandise shelves to the highest standard.
• Engage with initiatives and new ways of working.

Skills

Customer engagement

Attention to detail

Teamwork

Initiative

Job description

Main purpose of the role: Responsible for ensuring customer satisfaction is the number one priority. Interact with each customer with great pride, passion and care and inspire shoppers through knowledge and expertise.

Ideal candidate will have/be:

• Ability to engage with and prioritise customer needs
• Strong attention to detail, organised and flexible
• Ability to use own initiative and work as part of a team in a fast-paced environment
• Previous customer service experience is an advantage.

Main duties:

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard
• Engage with new initiatives and embrace new ways of working.

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Centra is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies