Sales Advisor - Foods - Killarney

Marks and Spencer; Killarney; On-site; EUR 16,531 - 20,664; Part time

Job summary

Marks and Spencer in Killarney is seeking a passionate individual to deliver exceptional customer service and drive sales in store and through digital channels. You will create a welcoming shopping environment while being part of a team that values customer needs and business goals.

This role includes a 30-hour contract with 16 hours fixed, with a focus on flexibility. Emphasis is placed on personal development and collaboration, ensuring both personal and team success.

Qualifications

• Deliver exceptional customer experience by serving and selling in store and through digital channels.
• Adapt and work flexibly to meet customer and business needs.

Responsibilities

• Create an exceptional customer experience by proactively serving customers.
• Sell confidently to customers using product knowledge.
• Follow safe and legal working practices.

Job description

Schedule

Week 1:
Sunday:
Monday:
Tuesday:
Wednesday: 16:00-20:00
Thursday: 16:30-20:30
Friday: 16:30-20:30
Saturday: 16:00-20:00

Week 2:
Sunday: 15:30-19:30
Monday:
Tuesday:
Wednesday: 16:00-20:00
Thursday: 16:30-20:30
Friday: 16:30-20:30
Saturday:

This role is a 30 hour contract with 16 hours fixed. The remaining 14 hours are flexible and will be allocated with at least 4 week notice.

Purpose
Your job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.

Key Accountabilities

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support store and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.