Sales Advisor - Christmas - Fashions, Home & Beauty - Killarney

Marks and Spencer; Killarney; On-site; EUR 17,000 - 19,000; Full time

Job summary

Marks & Spencer in Killarney is recruiting a customer-focused team member for our festive season. You will help deliver an exceptional shopping experience across store and digital channels, work flexible hours, and support Plan A initiatives while representing the brand with pride.

Join us during the busy Christmas period with core daytime, evening and weekend shifts; you will contribute to presentation, availability and loss prevention while developing your own knowledge and supporting fellow

Qualifications

• Proven customer service skills and ability to engage with shoppers.
• Willingness to work flexible daytime/evening/weekend shifts.
• Commitment to store presentation and product availability.

Responsibilities

• Create an exceptional customer experience by proactively serving customers and modelling service behaviours.
• Deliver an inspiring shopping environment through presentation and product availability.
• Sell confidently using knowledge of products and services to increase store and digital channel sales.
• Adapt and work flexibly across the store to meet customer and business needs.

Skills

Customer service

Sales skills

Product knowledge

Teamwork

Flexibility

Communication

Job description

All the detailsJoin our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year.

All the detailsJoin our team this Christmas and help deliver an exceptional experience for our customers during one of the busiest times of the year. This is a fixed-term seasonal contract ending on 26 December 2026, with the possibility of an extension subject to business needs. Shifts may be scheduled across Monday to Sunday and can include a combination of core daytime, evening and weekend hours. Flexibility is essential, as working patterns will vary in line with customer demand and business needs throughout the festive season.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

• Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours store
• Always put the customer first and prioritise customer before task
• Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
• Involvement in Plan A activity to support and local community initiatives

Selling

• Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
• Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
• Actively take part in store events to achieve selling targets.
• Create selling opportunities at all service points

Store

• Understand the store business priorities and play your part to improving the store performance
• Follow safe and legal working practices
• Make every penny count by working productively and minimise losses throughout the store
• Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

• Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
• Own your personal development, continuing to look for opportunities to grow your knowledge
• Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.